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83% would recommend it to a friend
Basic but good for one night
The room was smaller than expected however clean and tidy.
No soap in the ensuite though so didn't know to take any. Basic room but comfy bed, slept well despite noise from street. Breakfast room only small but staff were very polite and the toast was lovely.
Just the job
My one night stay at Surtees was very pleasant.
Exactly what you'd expect for the money in terms of accommodation. The two guys on reception were particularly helpful, thank you.
All very acceptable
Not as expected
Rooms very dated, our room had 5 beds in including bunk beds, uncomfortable and cramped.
Breakfast very poor meant to continental. Very limited supply, no brown bread, little choice. Would definitely pay a little more next time.
You get what you pay for
Customer service brilliant, rooms and hotel very dated but room was clean with fresh towels.
Location was perfect for us as we were goin to see a show at The Victoria Palace Theatre and its was 5mins walk around the corner. We didn't get up early enough for breakfast so can't comment, overall we were very happy with the hotel and experience and we would stay again and defo recommend to others. You get what you pay for and we were happy :-)
Cheap and Clean
The room in the hotel was fair to the amount we paid.The sheats were clean and white.
The room was quiet and we only needed a bed and a bathroom and we got them in the hotel.