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62% would recommend it to a friend
One night stay welcoming reception, clean comfortable room , nice greeting for breakfast.
3 chefs on duty STONE COLD FOOD on the buffet. Bacon, hash browns ,sausages and does no one check its not rocket science.
Hilton stay Watford
Stayed in a delux room the room itself was very spacious and the beds were really comfy.
Staff friendly and helpful. There was a cracked tile on the bathroom floor and the tap on the sink in the bathroom was broken, it had been repaired previously with glue but had come away. There was also a piece of paper in the tap with room numbers on obviously from housekeeping
Simple, fast and reasonable.
Lovely overnight stay, helpful staff, attentive and cheerful breakfast hostess, Rosemarie Balia - she has a good grasp on customer care. Clean room, comfortable bed, good night's sleep. Consider reinstating Jacuzzi.
Ideal for a family going to Warner Bros.
Studio for Harry Potter
Pleasant but not the best
It will depend on how much you're paying but for me a Hilton should have air conditioning/heating that can be controlled in your room, free wifi and probably a pool/spa.
The Watford Hilton although clean and with good customer service falls short of what you'd expect from an apparent luxury chain.
Greeted by friendly staff at reception.
Room was extremely clean and the provision of bottled water on hot day along with fan chilling room was excellent touch. Food in restaurant for breakfast was first class. Extremely good value for money. Would recommend it to anyone visiting the area.
Very average hotel
The service in this hotel was very average considering we had booked 30 rooms for our family and friends.
There were not enough staff to handle queries. This is not the usual standard that I expect and have experienced from a Hilton Hotel.
Room was lovely and spacious.
Only thing wrong was bathroom toilet was badly stained and there was no slip mat for bath/shower.
Breakfast was amazing.
So much choice and all cooked just the way we like it. Try not to eat too much or too late the night before or you will miss out.
Good old fashioned customer service, nothing was too much trouble and all staff were lovely