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Reviews - Tophams Hotel



Price From 176.08 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (25)

52% would recommend it to a friend


Customer service


Food quality

Room quality


  • T Bain

  • January 2015

Great little hotel

Fantastic position and smart rooms - will stay again.

  • James M

  • January 2015

Great location for exploring London, easy to get to from Gatwick airport.

We arrived too early to check in but staff looked after our bags so we could go out and explore and when we did get back to hotel after 8pm our bags were in our lovely room waiting for us.

Really nice touch.

  • J Shone

  • December 2014


Great service in a great location,

  • J Matear

  • December 2014

I only paid £68 so what do you want.

I was in London on important business which took my mind off the hotel I must admit.

Upon arrival which was approximately 3.00pm on the Sunday the room wasn't ready. I was instructed to wait in the Bar?. I didn't see any bar (a drink would have been nice after a long flight). I waited for 30 mins, I just wanted to put my luggage away and relax. A young lady approached me I had to assume she worked for the hotel as she tossed me the room key, turned and walked away. She spoke a little English so I asked her which room was it. The hostess, who seemed like she was under tremendous pressure, reprimanded the girl right in front of me for not showing me the room. When we got upstairs there was laundry everywhere, the maids were still working I assume. I was shocked to find that the bathroom was shared, I had to walk up a flight of stairs semi naked if I wanted to shower, which is my custom. This isn't really a fair review as I am used to American Hotels which are far superior to the UK in general. Even a 38 dollar motel 8 room would be better than this. The hostess did continually refer to me as the gentleman. So if you like that you'll be okay just remember a shower robe. I definitely wouldn't go there at full price. Sorry!