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Reviews - De Salis Hotel


DeSalis Hotel Stansted, Hall Road ( corner Green Street), Elsenham, CM22 6DR

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (6)

33% would recommend it to a friend


Customer service

Food quality

Room quality


  • peter s

  • June 2016

close to stanstead

cheap hotel close to stanstead - perfect for an overnight stay ilights

  • Audrey P

  • February 2016

NO Wi Fi in my room!!!!

I had no wi fi in my room.....I was offered another room...however it was at the front of the hotel, and I was told, I would be disturbed by noise.

Will not go back to this hotel

  • K Pearse

  • December 2015

Lovely large rooms

Spacious bathrooms, clean and pleasant

  • Jessica S

  • August 2015

Glad it was only a night

Emailed hotel twice prior to checking in; when first booked it and the night before, to ensure late check in was fine emailed via hotel contact us, no response.

On arrival little note left to say when was returning waited around 20 mins at 130am; not very pleasant arrival but rooms was nice.

In the morning a disagreement with the person on shift claimed to be manager, regarding parking, stated 24 hrs parking included in price however if we was checking out my car had to be moved we had only been there 8 hrs; when offering car parkING offered for us £19 however stated on late rooms confirmation £5 24hrs; misleading all together he was rude and spoiled our stay. Not a bad hotel just shame about the unwelcoming staff can't even be bothered to reply to emails

  • Gemma A

  • February 2015

• arriving at the hotel reception was empty once a member of staff eventually spoke to us made me feel very unwelcome and awkward.

• Then charged me more than the price already set on laterooms.

• Room was fine not worth the price.

• nowhere to eat other than hotel or airport (which costs £10 taxi each way)

• overall hotel is fine staff and costs are not

  • N Stephens

  • January 2015

Menu and food disappointing. Room disappointing bed was terrible soft is an understatement.

Overall I would not stay at this hotel again.

Receptionist was not welcoming or polite. Room was was very different from pictures. A bit shoddy. Travel to hotel was costly and I was given the impression that pick up was a service of the hotel no mention of charge till later.