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83% would recommend it to a friend
Heritage Serviced Suites
The apartments are fantastic value for money, especially mid week and offer a brilliant alternative to be able to prepare and cook your own food.
one slight improvement i would make is to give them a bit of a through scrub (especially the bathroom) as the newness from a few years ago has dulled slightly and they just need a quick makeover to bring back to excellent standard. Bed very comfortable and excellent decor. will definitely stay again.
Simple but good
A really nice room with comfy bed.
As a self catering studio a second chair would be good. A folding chair could easily slip in by the ironing board. The extract needed fixing but aside from these niggles it was excellent with great views.
Lovely apartment very clean helpful staff, parking was tight but stunning place
Quality at very reasonable price
Was allocate the Harrogate Suite and was very impressed.
Great space to relax and spend time in only wish i could have stayed a 2nd night. Have already recommended to work colleagues
Beautiful comfortable room, excellent views from two windows, lofty spacious accommodation.
My daughter and me stayed two nights and found everything to our liking and convenience. Only bugbear wasTV was a bit small for size of such a big room, and sink in bathroom wouldn't empty, but this was due to the plug stopper being faulty when we asked.....the high winds made for pretty noisy night time night up in the rafters and had to use earplugs!!!
Disappointing Stay. Excellent Customer Service
We experienced numerous problems from the very start of our stay and throughout, not least that the standard of cleaning left a huge amount to be desired.
The quality of the accommodation was not the high standard we expected - mostly due to lack of maintenance, however, we experienced customer service to a standard that would beat that of any 5 star hotel we have stayed in and we were compensated in full. Overall a disappointing experience and the problems we encountered definitely tainted what should have been a wonderful weekend, fortunately the other elements of our visit to the region meant it wasn't a complete disaster.