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Reviews - Ardencaple Hotel by Good Night Inns

3

49 GARELOCH ROAD, HELENSBURGH, G84 8LA

Price From 102.39 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (6)

67% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • Edward M

  • September 2016

Needs refurbishing urgently

This place is tatty, the reception is shabby with paint chipped all over.

The room was dark and felt damp and the bug trap at the side of the bedside cabinet did not instill confidence. There were at least two cobwebs so obviously room not cleaned properly and the knob to work the shower was missing if we could have found another place we would have!!. The bar and eating areas were no better carpet gaffer taped all over, tables sticky and the brass work looked as if it had not been polished for a while. We did not eat there as my wife said if front of house is like this what are the kitchens like. On a plus point Bridget the manageress was very helpfull and jovial as were the other staff. They just seem overworked. This hotel has just been taken over by green king so hopefully they will give it the badly needed overhaul it requires.

Definately not worth the price, we have stayed in hostels that are better at a third of the price. Very Poor

  • S Beveridge

  • May 2016

A good stay

I was at this hotel for two nights.

On the first night, a Friday, a wedding was in progress and, while the staff were working very hard to provide service to the residents, there were inevitable slips in the quality and speed of service. It was also rather noisy. The second night was a great improvement. The staff couldn't be more helpful if they tried and this time it was reasonably peaceful

  • layton l

  • May 2015

Basic Hotel

After arriving amongst workmen at front door we were guided to our room, not taken which was on the 2nd floor.

Stairs up to second floor were quite dangerous as the first one from the top was sloped. When we got in to the room it was clean but wardrobe and dressing table was chipped. The ceiling was very badly marked. Heaters locked on which made the air dry. We were charged 75.98 per night. The rooms on the website looked lovely but unfortunately the only good thing was the cleanliness.

  • A Cathcart

  • March 2015

Homely hotel.

Staff could not have been anymore helpful or friendly a real assets to the hotel. Food was great value for money. Will be back.

  • Craig N

  • January 2015

Good honest food at a great price, the room was clean and warm, the staff were friendly.

  • Michelle M

  • January 2015

short notice bookinh at excellent price

Room was well decorated and adequate .

dinner prices were excellent . great service . would definitely return .