- 33 guest reviews
"Room very clean customer service very good enjoyable stay breakfast very nice..."
"This was an overnight stay on route to Cornwall which was chosen due to it being close to the M5. I suppose for an overnight stay it was a l..."
"Good, clean, newly fitted room and excellent breakfast. Personally not keen on tiny washbasins in the bathroom, which seems to be a trend th..."
"Stop off on route to Cornwall was a lovely pub with good food and real ale. Reasonably priced and a lovely atmosphere. Good start to our hol..."
"We have stayed before and as always it does not disappoint. The rooms are very nice with comfortable large beds and wonderful shower rooms w..."
About the hotel
The Crossways Inn is situated in the village of West Huntspill in the heart of historic Somerset yet conveniently located on the A38 only 10 mins away from the M5 motorway.
We are perfectly placed for those wishing to explore the breathtaking beauty of the Somerset Levels. A prominent feature of the area is the Huntspill Nature Reserve.
Spanning the length of the Huntspill River, the reserve is a notable haven for various and sometimes rare species of birds, fish and insects.
We are also only a couple of miles from the seaside resort of Burnham on Sea and within an easy distance of Taunton, Weston super Mare, Cheddar, Wells and Bath.
- Hotel Non-Smoking Throughout, Iron And Board In Each Room, Childrens Facilities - Outdoor, Lift to all floors
- Car parking available onsite
- Restaurant, Bar
- Wi-Fi Available In Public Areas
Useful Info Show/hide
- Up to 17 years old
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
97% would recommend it to a friend
Room very clean customer service very good enjoyable stay breakfast very nice...
Nice hotel on first appearance but a few problems
The Hotel on arrival seemed very nice with a nice restaurant pub downstairs, I stayed 2 nights.
Unfortunately, the Hotel is not manned overnight and no one in attendance after 8pm until 7am (or 8am on a Sunday) so I missed breakfast on both days due to business in the area, worst thing was my room door did not lock when leaving the room and although proprietor thought it was repaired, on my return the second day, I tried the door and it was open still so all my belongings (and myself) were vulnerable on both nights and the full day of my stay, I had a door chain and being a single woman travelling on business was a bit unnerving to say the least, the bed was made but unfortunately the cleaner did not clean the room or coffee cups used or emptied the bin, just took towels out that had been used and left towels in that were not used which to me for a 4* rated Hotel was not good enough. I had money taken off my bill for the inconvenience of the room not being cleaned but was disappointed that breakfast was not earlier so I could not have any and that I had to delay leaving because no one was available for me to settle the bill when I wanted to leave, which made a 4 hour journey eventually 6 hours due to hitting traffic.
Im sorry to hear that your recent stay wasn’t up to our usual standard. We offer a 2 hour period for breakfast from 7.30-9.30 during the week (from 8am on weekends), which is usually perfect for the majority of our customers. Had you advised us that you needed to leave early we could have of course sorted out the bill the evening before rather than you wait until 7am for someone to arrive again ready to set up for breakfast service. As we are a small business with only 8 rooms Im sure that you can appreciate that it wouldn’t be cost effective for us to employ a chef for much more than this length of time for such a small number of guests. It may be advisable to stay in one of the larger chain hotels with a considerably larger number of rooms so that you can have the extended service that you require. Regarding the cleaning, this is an area we are always complimented on and are very proud of. Your room was serviced but unfortunately one of your coffee cups had a stain on it that we couldn’t remove but it had been cleaned. We have since purchased new cups. Regarding the door lock the owner personally replaced the lock for you and had tested it and had thought that it was working fine. Im sorry that you had further problems with it which is why we discounted your room for you. The gesture of goodwill and apology was accepted by you so we had considered that the matter was resolved to mutual satisfaction. Leaving such a negative review after you accepted financial compensation feels a little unfair but we do take your comments on board.