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90% would recommend it to a friend
This was our third stay at the hotel.
The room was excellent, very spacious, great view over Cardiff & really comfortable bed. The refurbishments in the hotel look great. We used the spa, which was absolutely lovely. Not sure about the fact there's no reception desk, seemed a bit strange having staff wander about checking guests in on a tablet & the bar was really expensive, and they don't serve pints just scooners. Overall a lovely hotel. We'll definitely stay here on the future & hope to use the spa again too
Stayed Sunday 5th July hotel reception having a refurb reception staff brill free upgrade to a fab room(1210) great views free drinks nexpresso or instant coffee tea facilities comfy beds spotlessly clean free parking food in bar very fresh and tasty.
4th time we have stayed at this hotel but definitely not the last
Not as peaceful as usual
The usual open and spacious reception is sealed off into a building site and swimming in the pool not so tranquil to the sound of drilling.
Coffee aficionados beware. There is a breakfast urn and the coffee machine is not working
Very good service.
Enjoyed the stay. Would have liked the car park to be free considering we paid £327 for two days stay. Hiring the bath robe was also Antingham as at that price you would expect to get there little things for free.
OK, if you cant smell.
There was a strong smell of drainage from the bathroom the entire stay and had to keep the door shut constantly.
Loved it great location food a amazing staff very helpful definitely will return room was fantastic
Panoramic room had the most amazing reviews
Friendly, helpful staff.
Nice big clean room. Buffet all you can eat breakfast, good food. 5 minute walk to Cardiff centre.
Mercure hotel Cardiff
The staff were polite and friendly the whole time of my stay 10 out of 10 my room was clean and tidy to high standard 10 out of 10 but was disappointed with bathroom suite this also clean to a high standard but there was no body wash ,shampoo or conditioner dispensers provided also no toothpaste or toothbrush provided in the bathroom suite only small tubes of a shower gel , body lotion and soap bar for a hotel that is highly recommended you would expect little details like that would have been provided.
A superb hotel.
The service was second to none, extremely clean rooms, comfortable beds. Was made welcome right from the start. Would not hesitate to go back again.