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Reviews - Novotel Newcastle Airport

3AA Assessed Hotel Ratings explained
Ponteland Road Kenton, NEWCASTLE UPON TYNE , NEWCASTLE, NE3 3HZ
The 3-star Novotel Newcastle Aiport is minutes away from the city centre and main airport site. 126 stylish bedrooms have free wireless internet and LCD TV with Freeview channels. Facilities include In Balance swimming pool, sauna and fitness centre, and Elements Restaurant & Bar. 5 meetings rooms welcome up to 220 people. Airport transfers by taxi are included in all Superior and Executive room rates. On site payable parking.
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Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 203 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
81% recommended this accommodation to a friend 83% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Would stay again
I stayed for 2 nights in Jan 2015
Positives
Large bedroom
Not too noisy overnight
Very helpful reception staff, friendly and great with taxis etc
Nice lobby area
Comfy bed
Very nice waterfall shower
Negatives
Some staining to carpets
Corrider smelt of smoke - from smoking rooms.
My
Room however had no smell of smoke inside
Overall - very good value for money

Reviewed by
L Jones

From UK
Who stayed in January 2015

Travelling alone

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Fantastic value:
Large room, clean and tidy. Indoor pool very pleasant ( and empty!). Hotel will need some routine replacements in due course eg bedroom carpet, but perfectly adequate. Main circulation areas impeccable, and airport information on screens.

Reviewed by
Peter J

From UK
Who stayed in January 2015

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Happy guests!
Hotel excellent ,food also & staff ery good .
Only complaint being not made totally clear that accommodation had to be payed for in advance on booking !

Reviewed by
Susan B

From Runcorn, UK
Who stayed in January 2015

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Beanys review
A comfortable room. The reception guy was very helpful on arrival at the hotel.
Good stay

Reviewed by
Nick B

From York, UK
Who stayed in January 2015

Travelling alone

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Novotel Newcastle Airport
Very clean and friendly hotel.

Reviewed by
Elaine C

From Egremont, UK
Who stayed in December 2014

Couple

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Great place to stay
A great place to stay with lovely rooms. It is within easy reach of the nearest metro station and shops.

Reviewed by
Nick B

From York, UK
Who stayed in December 2014

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Great stay. I was working in the area and the hotel provided me great sanctuary after a day at work

Reviewed by
Nick B

From York, UK
Who stayed in December 2014

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Newcastle Hotel
I enjoyed my stay and it was very convenient for where I am working on a short time basis.
Accommodation clean and roomy.
Enjoyed using the pool and sauna at the end of the day.

Reviewed by
Nick B

From York, UK
Who stayed in November 2014

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  • Family friendly

Well done for providing great accommodation and a friendly service

Reviewed by
Nick B

From York, UK
Who stayed in November 2014

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Hotel is a little tired.

Reviewed by
Richard M

From UK
Who stayed in November 2014

Family

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