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Reviews - Monterey Hotel

3AA Assessed Hotel Ratings explained
Monterey Hotel, St Saviours Road , Jersey, JE2 7LA
The centrally located Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island’s bus route network and offers the convenience of excellent complimentary parking facilities.
Rated three stars by the AA, this seventy-three bedroom hotel has seen continuous investment into its bedrooms and amenities including a new contemporary design to our restaurant. Thirty ‘superior’ bedrooms are available.
All bedrooms have freeview TV along with tea and coffee making facilities. Free WIFI is available throughout the hotel.
The newly refurbished restaurant, 'Gordini’s', offers a range of cuisine for your enjoyment including full English buffet breakfast and a freshly prepared menu each evening.
A new open-plan and comfortable bar area provides an appealing 'all day menu’ to fit in with your needs. The hotel has excellent lounges and function rooms.
Owned and run by the Morvan Family for over twenty-five years, you will find that the Monterey is professional in its approach to hospitality, holding a Silver Investor in People.
Our team look forward to welcoming you to the Monterey.
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Overall score Guest rating scores since July 2013 Customer recommendation
Guest Reviews Based on 5 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
100% recommended this accommodation to a friend 100% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Perfectly reasonable
Personally I wouldn't have paid full price. Location was okay so long as you don't mind a walk (which I didn't as I'd gone to Jersey to do outdoor activities!). Breakfast was good and staff friendly.

Reviewed by
N Paterson

From UK
Who stayed in July 2014

Couple

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  • Hotel cleanliness
  • Quality of room
  • Value for money
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room 220
this room is above the kitchen/ staff area, so when staff were taking their breaks, it became nosier as the weather was good so my window was open.
having said that the staff ,service and food choices were excellent

Reviewed by
l young

From Southampton, UK
Who stayed in June 2014

Travelling alone

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Would highly recommend
Had lovely time at this hotel. Staff extremely helpful and the hotel was clean and tidy and I couldnt fault it. I would stay again if I go back to Jersey.

Reviewed by
Tracey B

From Cardiff, UK
Who stayed in April 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great customer service
The hotel was perfect for our weekend away. The staff provided excellent customer service and were very nice to my 4 year old. Food was very nice, good choice and service.

Reviewed by
Sarah B

From Aldershot, UK
Who stayed in February 2014

Family with young children

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Short stay at The Monterey
Checking in and out was efficient.
Floor boards squeaked every time we moved in Rm 202 which if I had been staying for longer than a couple of days would have drove me mad.
Good strong shower and lots of storage.
Good choice at breakfast - cereal, fruit, yoghurt, continental & cooked and extra to chose from such as kippers, porridge & smoked haddock! All very nice.
Leisure facilities - great spa pool & steam room along with a nice little plunge pool. Exercise equipment (I know you don't go for this but 20 mins before breakfast just to keep going) was ok. Bit dated and clunky.
Reasonable walk into town and was quite disappointed when we returned on Wednesday evening a little after 11pm, to hear the barmaid audibly tut as we entered for a drink.

Reviewed by
michelle c

From Nelson, UK
Who stayed in July 2013

Couple

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