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38% would recommend it to a friend
The phone(intercom) in my room(Rm 203) was not working.
I reported to the front desk and until
I checked out, it was not fixed. That attitude is not good enough. They should improve on quick response to customers complaints.
Both rooms we booked had bad damp and bedding felt dirty ,receptionist on our check out very rude.
Not worth the money several things nit up to standard staff not helpful safe in room not working lock on door not working and several other little things not worth the money.
Have complained but not even answered.
Cheap city centre hotel
Great valiue, really close to Victoria
An excellent hotel and just a block away from Victoria train station.
Clean rooms, good facilities. Noisy hotel though - all the to-ings and fro-ings though the evening were very audible :-(
No heating in the bathroom.
Great little hotel
Fantastic position and smart rooms - will stay again.
Great location for exploring London, easy to get to from Gatwick airport.
We arrived too early to check in but staff looked after our bags so we could go out and explore and when we did get back to hotel after 8pm our bags were in our lovely room waiting for us.
Really nice touch.
Great service in a great location,