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Reviews - Crowne Plaza Geneva

AVENUE LOUIS CASAI 75-77, GENEVA, 1216
The 302 rooms Crowne Plaza Geneva is ideally located in the heart of the dynamic and fastest growing business district of Geneva, with free hotel shuttle bus from the airport and free Public Transport card to the city centre. In only a few minutes you reach the International Airport, the Cointrin railway station and the Palexpo Exhibition Centre. Taxis and public transports in the front of the hotel allow you to reach the city centre and the main touristic highlights in only 10 minutes.

The hotel features a garden, a bar, two restaurants, a health club, two business centres with Internet access and WiFi. Hairdresser, and gift shop, sauna, fitness and massage centre are at the disposal of the customers. In summer, you can take advantage of the swimming pool and the tennis court nearby. Several golf courses are in the area. The largest shopping centre of Geneva is at walking distance from the hotel. The hotel’s banquet and conference centre can hosts events up to 1200 people

See things differently (from Summer 2013)! To improve, today we are creating for our guests two additional floors with new large Club rooms and a privatized lounge. All guestrooms are under renovation,
getting a wonderful new look and improved comfort. The Public areas will be remodelled with a remarkable touch. All in all, a brand new Crowne Plaza Geneva will welcome you soon
in a distinguished modern design.
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Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 1 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
100% recommended this accommodation to a friend 100% would stay again
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  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

M and M Bisley England
We did not have breakfast but the Hotel had included it on the account. We queried this but the receptionist would not take our word for this and it was insisted that the restaurant manager see us before agreeing that we had not had breakfast and correct the bill.. This was most disconcerting that the receptionist would take us the customer's word for this!
That aside the hotel is a fine location close to the airport and only about 20 minutes bus ride to the centre of Geneva. Close to a few restaurants, cinemas and a good shopping centre.the hotel is really a business man's hotel but is still a useful location when arriving in Geneva by air and is well placed for visiting Geneva especially as visitors get a free bus pass too! Rooms are comfortable and although the hotel is located on a busy road the rooms are quiet.

ManagementResponse

Dear Malcolm Vaughan, Thank you for taking the time to post your review. We are always very grateful for our guest’s feedback and are particularly pleased that you enjoyed most aspects of your stay. I am sorry to hear about your issues with the restaurant bill but I am glad that this was rectified and your were still able to enjoy your stay with us. I am delighted that you were satisfied with most of the features provided. We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. Thank you for staying with us, and we hope to have an opportunity to serve you again. Sincerely, Dhan

Reviewed by
Malcolm Vaughan

From Woking, England
Who stayed in March 2013

Couple

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