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Reviews - Crowne Plaza Geneva

AVENUE LOUIS CASAI 75-77, GENEVA, 1216
The 366 rooms Crowne Plaza Geneva welcomes you in an inspiring renovated hotel. All guestrooms have an exclusive design with enhanced comfort. A brand new Club rooms floor and a Club lounge have been created on the top floor with large guest rooms, offering a relaxing atmosphere with great panoramic views. Discover a new dimension with the modern remodeled lobby and the contemporaneous bar. Experience the trendy Seventy5 restaurant offering refined cuisine with international and local specialties. The hotel is ideally located in the heart of a dynamic business district of Geneva and offers a free hotel shuttle bus between the hotel and the airport and a well as a free Public Transport card to the city center. In only a few minutes you reach the international airport, the railway station and the Palexpo Exhibition Centre. Taxis and public transports in the front of the hotel will allow you to reach the city center and the main touristic highlights in only 10 minutes. Geneva’s largest shopping center Balexert is within walking distance from the hotel. The hotel features a garden, two restaurants with beautiful shaded terraces, a bar and a business center with free internet access. For the wellbeing of our guests, the hotel also proposes a hairdresser, a fitness center and a parking. With a banquet and conference center of 18 modular rooms and a total capacity of 1200 people, the Crowne Plaza offers one of the largest event areas in Geneva and is the right place to meet.
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Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 1 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
100% recommended this accommodation to a friend 100% would stay again
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  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

M and M Bisley England
We did not have breakfast but the Hotel had included it on the account. We queried this but the receptionist would not take our word for this and it was insisted that the restaurant manager see us before agreeing that we had not had breakfast and correct the bill.. This was most disconcerting that the receptionist would take us the customer's word for this!
That aside the hotel is a fine location close to the airport and only about 20 minutes bus ride to the centre of Geneva. Close to a few restaurants, cinemas and a good shopping centre.the hotel is really a business man's hotel but is still a useful location when arriving in Geneva by air and is well placed for visiting Geneva especially as visitors get a free bus pass too! Rooms are comfortable and although the hotel is located on a busy road the rooms are quiet.

ManagementResponse

Dear Malcolm Vaughan, Thank you for taking the time to post your review. We are always very grateful for our guest’s feedback and are particularly pleased that you enjoyed most aspects of your stay. I am sorry to hear about your issues with the restaurant bill but I am glad that this was rectified and your were still able to enjoy your stay with us. I am delighted that you were satisfied with most of the features provided. We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. Thank you for staying with us, and we hope to have an opportunity to serve you again. Sincerely, Dhan

Reviewed by
Malcolm Vaughan

From Woking, England
Who stayed in March 2013

Couple

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