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90% would recommend it to a friend
Great value hotel
Great value hotel in a superb central location , close to travel facilities .
Staff gave a 5 star service - all very friendly and efficient . Facilities were very clean and you were provided with everything you could require .
Staff were extreamly friendly.
Room was lovely. Breakfast was fine but not a great choice. Very central.
Very small room 177 told at reception all rooms are the same size.
Had a great weekend stay at holiday inn express theatreland glasgow.
Staff were so pleasant and unbelievably helpful.
Great hotel in a good location
Stayed at this hotel one night for a theatre night out.
was in a great location for city centre. staff friendly and very helpful. room nice and clean. good facilities. breakfast in the morning was good. overall would use again and recommend it to friends.
Perfect place to rest and be welcomed to after a long journey
Staff were so helpful.
Everything exceeded our expectations. My mother and I will be recommending Holiday Inn Express to people.
Not clearly explained
Booked through laterooms.
was a big mistake as going on a romantic weekend and getting a twin room does not fit somehow.
I asked for a double room explicitly and got a twin which they were unable or just wouldn't change. if I had been advised that my request for a double room was not available I would have cancelled and gone elsewhere. It spoiled the weekend.
Response from hotel
Dear Ian B,
Thank you for taking the time to write a review about your stay with us. We deeply apologize if the room that was assigned to your did not meet your expectations. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible.
We are confident that actions will be taken accordingly in order to make your future stays more desirable.
Thank you again for your feedback. We do hope we will get another opportunity to serve you better.
Best customer service
Front desk was helpful, highly competent and friendly.
All staff we encountered, including support staff, helped to take this experience from acceptable to a pleasure:)
Had a very nice stay at the holiday inn express with my two daughters . Staff where very helpfull !
Good clean place to stay & staff are lovely
room very clean, food just lovely, staff very helpful