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Reviews - Le Dauphin

82 rue du Palais Gallien , Bordeaux, 33000
Ideally located in a quiet district of Bordeaux, this small 2 stars hotel is a convenient place for business travelers ans holiday makers alike.
Stay in one of the hotel's comfortable rooms in which you will find all the amenities you need for a relaxing stay. Some rooms boast a balcony or a view of the patio. Le Dauphin also offers many useful services such as ironing or free wireless internet acess.

While staying at Le Dauphin, take some time to discover all that Bordeaux has to offer: its welcoming restaurants and cafés serving some of the best local wines.
Picture of Le Dauphin, Bordeaux at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since November 2012 Customer recommendation
Guest Reviews Based on 2 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
43% recommended this accommodation to a friend 50% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

extremely dissappointing stay at the Dauphin in Bordeaux
1. Curb appeal non-existant, shabby flaking paintwork to a dull, tired exterior. Dog poo on pavement.
2. No-one present at time of arrival, had to phone someone to get entry code. Got keys from cleaner who gave us whatever rooms had been cleaned. Rejected one, so 70 year olds given room on third floor.
3. Rooms tired, bathrooms inadequate. One had no sink plug, brackets on wall for non-existant shelf, rag-like shower curtain. Other room had black mould in shower, loo seat hanging off by
one bracket. Third floor room had flaking ceilings.
4. Main staircase was also fire exit route .... very bad.
5. Breakfast was a total disappointment, poor choice, only bread and slab sponge cake, which appeared each day ... not even fresh packet opened. two small containers of cereal. Yoghurt or pureed fruit. Needed to ask for hot water.
Definitely not worth a two star rating ... Tourist board should re-evaluate.
We intend to contact the Bordeaux Tourist Board with our complaints and concerns, and also Trivago through we made the initial accommodation request .... we have had excellent service from them in the past and I am sure they will be concerned that their record of service has been blemished.

Reviewed by
Neville CARTER

From noyant, France
Who stayed in September 2014

Mixed group

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

self service hotel

We arrived at the time we agreed by email with the hotel to find a dark, empty hotel, a locked door and no staff to greet us or instructions what to do. We let ourselves in with a keycode we were emailed and waited in reception for 10 minutes, ringing the bell and looking around until we spotted a a4 printed piece of paper on the wall with a telephone number. We rang it and spoke to someone in French (luckily I could speak some as they didn't speak English!) who instructed us to go to the first floor, find out key on the rack on the wall and check ourselves in. The rooms were small but clean, bathroom especially small but everything clean and working. The beds however were very uncomfortable with only one, very thin, pillow. The room was also cold and noisy. We had a pretty terrible nights sleep to be honest! We went down for an OK breakfast (good coffee) in the morning and met a receptionist, who was nice, spoke english and checked us out the hotel.

Reviewed by
Douglas H

From London, UK
Who stayed in November 2012

Couple

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