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94% would recommend it to a friend
Good customer service.
Good budget hotel with excellent customer service.
Excellent value for money
A recently refurbished hotel in a pleasant part of Newcastle located in a quiet street but with numerous other bars, restaurants, shops and transport links on your doorstep.
Although a relatively low-budget hotel, it was superb value - modern, clean, tidy, warm en-suite room; compact but perfectly functional and pleasant. A decent, full cooked breakfast included was a real bonus and the friendly customer service also added to a positive experience. The hotel has a lift (important to some guests) and adjacent Italian restaurant (with 10% discount for hotel residents). I have no hesitation in recommending the Dene Hotel as a great value hotel offering excellent friendly service.
A little gem
We have stayed in several hotels in the Jesmond area and the Dene has been the best one todate.
It's a nightmare to park in Jesmond because of residents parking permits, so it was great to find several free parking slots at the back of the hotel. It is super conveniently located just a five minute walk from the very centre of Osborne Road and all the bars and shops.
We were in room 26 at the front of the hotel and very comfy it was too. Plenty of drawers and wardrobe space and lots of sockets and lighting options too. Im picky when it comes to mattresses and pillows, but everything was of a good standard. Extra bonus was the free wifi throughout the hotel. There was plenty of choice at breakfast, whether you wanted a full english or cereal. Every member of staff we dealt with was super polite. The hotel has an added bonus of having an Italian restaurant too, we ate pizza there on our second night and my (pizza chef) husband gave it a thumbs up for crispyness. They had several offers and specials, all of which were very good value. A taxi in to Newcastle city centre will cost you about £8 in an evening, but there is plenty to do in Jesmond itself. I went for a walk in Jesmond Dene, which is located at the bottom of the road that the hotel is on. Definitely wouldn't hesitate to stay here again.
Deen Hotel experience
Reasonable value, central location, good facilities for price, helpful staff.
Room small, but adequate and up to date. Not bad for budge stay.
perfect value for money
Good service friendly staff and excellent breakfast included in the price.
I had no problems with parking, but there are not many spaces, if the hotel is full.
Really enjoyed our stay,warm helpful friendly service,lovely breakfast.
Will definitely use again!!!
Excellent Value for Money
Stayed here for a couple of nights whilst up on business.
Although, the room was small it was more than adequate for a single person. It looked as if it had been recently decorated and was spotlessly clean. Excellent value for money and I would certainly stay here again. The staff were very helpful and friendly.
Great little hotel
Lovely hotel just off the main party road in Jesmond and in a nice quiet location.
I had a lovely little single room - not huge, but perfect for short stay - somewhere to crash and then shower in the morning. Clean, lots of hot water, kettle for tea & coffee and quiet during the night. Breakfast was very good and the service throughout excellent. Would definitely stay there again as excellent value for money. Only 2 things I would mention - pillows a bit flat and I would take my own or ask for another one next time (2 were provided). Other thing was being woken up at around 5.30am with the sun streaming in through the curtains which had no effect on darkening the room. So I would take an eye mask to aid sleep. Otherwise no complaints.