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Reviews - Osborne Hotel


13-15 Osborne Road, Jesmond,, Newcastle Upon Tyne, NE2 2AE

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (15)

80% would recommend it to a friend


Customer service

Food quality

Room quality


  • Ronald R

  • December 2014

Short stay

Good place to stay at for business or a connection to somewhere else.

Good breakfast as well!

  • Matthew N

  • December 2014


Good bits: Friendly Welcome, Decent sized room, Comfy bed with nice soft bedding, allowed me to check in early (very welcome after an early flight).

Not so good bits:

No hot water in the morning (lots of apologies, no offer of compensation), TV remote didn't work, personally I don't like having to leave my key at reception every time I go out, no plug sockets next to the bed

  • Margaret M

  • November 2014


Stayed here for one night on my first visit to Newcastle and I would definitely stay again when I return.

I arrived later than planned and got such a friendly welcome. The room was a dinky wee single room, with a single bed, tv, en-suite bathroom and the usual hotel amenities. Exactly what i needed for the stay. The bed was so comfy I had a good sleep, I did get really warm during the night but I think that was just me because it happens when I am at home. Jesmond was a nice area within walking distance of the centre and the metro. Not much street either. Breakfast was so good with friendly service, actually ate too much. Overall I enjoyed my stay even if it was short and hopefully will be back.

  • Russell George

  • November 2014

Osborne Hotel

Convenient, clean, comfortable, friendly, good value, no hassles, good wifi, would recommend without hesitation.

  • Sue W

  • November 2014

Room was nice, shower quite big, etc.

Staff were helpful, hotel decor attractive. Internet access is only available at the reception & rooms at top of the building are up 3 flights of stairs so check where your room is first if you have any problems with stairs - no offer of help with suitcase