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67% would recommend it to a friend
Very friendly staff.
Got an upgraded room for the same (cheaper) price. Would recommend :)
Very pleasant hotel
The room turned out to be rather small but very comfortable.
We had a very pleasant stay and the staff were helpful and friendly.The proximity to Shepherd's Market is excellent and I would certainly recommend to others.
If I had read the really unpleasant reviews whilst choosing a place to stay, I definitely wouldn't have booked this hotel.
HOWEVER. ..our room despite being a little smaller than we are used to was perfectly fine comfortably, clean and warm. The staff were helpful, friendly and made our short stay really pleasant. Don't be put off by the bad reviews!
Shabby not so chique.
Hotel needs TLC in places to justify the full price charged. In the room we had the heating didnt work but the hotel supplied an old oil filled radiator to heat the room. In the bathroom the shower soap dish hanging out of the wall which made it unuseable. The staff were very helpful and the service was good. Breakfast was included in price but we had to pay extra for porridge, the last time I had porridge it was for breakfast so it should have been included in the price.
Park Lane Mews Hotel
The room was small, the bed was small for two people it felt like single and the heating system was very bad basically not working in the room I cant believe I paid that amount for that room in that area.
I didn't have breakfast because of the room experience and the guy at the reception very rude as well it needs teaching on how to speak with customers. I don't think I would recommend so let alone to go back again
Room was clean and tidy however it looked very tired and in need of repair and maintenance.
New Year's Eve
Convenient for central London, yet also tucked away and secluded, we were able to reach the New Year's Eve Fireworks with ease.
The staff were polite and attentive and we would recommend this accommodation to anyone wishing for convenience with style and comfort.
Amazing hotel great food and warm friendly vibe
Would recommend anyone to stay at this hotel
Great little character hotel
Perfect location in the heart of Mayfair.
impossible to find a better deal or a nicer hotel at the price. There are lots of negative reviews about this hotel out there. Don't believe any of them. They are written by people with no soul who normally stay in characterless H*****s and the like. This place has immaculate reception and dining rooms. The rooms are full of English character and the service is lovely. We would definitely stay there again.