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75% would recommend it to a friend
Lovely room, friendly staff, good food, felt safe as a lone female , would stay again
service could not be faulted anything i asked for was provided cleanliness a1 food excellent
would recommend to anyone and would definitely stay again
When we booked in we were informed the boiler was broken so there would not be any hot water, we agreed to book in as we had travelled 5 hours it was early evening and did not know the area to book another hotel .
I asked if there would be a reduction in room rate and was told the general manager would be in touch. I asked again at breakfast and was told to leave my name and address which i did i have also emailed the hotel and have not had a reply. They took the full room rate off me but i did not get what we paid for, there was not even a gesture of goodwill . Receptionist had the nerve to give us a menu for the restaurant not even saying have a complimentary bottle of wine. The room was ok bit worn bathroom was new and the beds were narrow not the norm 3 foot
Very comfortable stay, excellent food
Food was excellent, high quality, well prepared and delicious.
Very impressed. The room was a great size, very spacious and very clean also. Customer service could not be faltered.