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86% would recommend it to a friend
Traditional old fashioned city centre hotel.
My room was very large and extremely comfortable. Unfortunately the view was of scaffolding at the time. Located in the city centre next to the station.
An excellent short stay with friendly staff
Clean, friendly and good valu
I arrived late thanks to a train delta but the hotel's proximity to the station meant that was not a problem at all.
This is a beautiful building though decor is a little 'tired', it has lots of character, my room was plain but was spotlessly clean, had everything I needed, including complimentary chocolates and orange juice. Now that is unusual. Would definitely recommend and stay again,
Old style grandeur in great location
Stayed for one night with my five year old son for trip to theatre.
Great location. Room was spacious, clean and quiet in spite of proximity to train station. Pool, although small, was added bonus as was the grandeur of the main stairway and chandeliers.
Great location but decor dated
Newcastle via Thailand
It was very warm in the room and no air conditioning.
Unfortunately because of the location of the Train Stattion & the building work opposite when we opened the windows it was very noisy constantly day and night. We got very little rest which was a shame because we had a gruelling journey ahead of us.
Huge room and very well decorated
mini break mother and daughter
good location, very old hotel, comfortable, friendly, inside room with no window, felt a bit strange at first but we got used to it.
The hotel is in a really good place, right next to the station and the shopping and transport links.
The room was lovely and very comfortable - with free drinks in the fridge. Very tasty breakfast. The only downside was the noise, which went on until 1am. If you want to stay here I would recommend you ask to stay in a quiet area as there are lots of bars and noisy nightlife all around, and two bars in the hotel.
Really really really friendly and helpful staff - so incredibly helpful, polite and nice in all the right ways.
Good food, good room (only complaint was a couple of light bulbs not working - that apart can't fault them - instead want to praise where it is very clearly deserved!!!!!!