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Reviews - REX HOTEL

3Self Classified Hotel Ratings explained
Promenade , Whitley Bay, NE26 2RL
Located directly on the promenade overlooking the sea in the thriving town of Whitley Bay and just 20 minutes drive to Newcastle. The hotel offers free Wi-Fi, onsite parking, restaurant and bar.

The property is perfect for the young and young at heart, there has been atotal overhaul of the
entertainment facilities which now include 3 of the most exciting and modern bars and a nightclub situated within the hotel, the nightclub is open
Thursday - Saturday plus Sundays on a Bank holiday weekend from 10:00PM -3:00AM. Also centrally located for all of the town's amenities, makes this the ideal base for a break on the North East Coast.

Each bedroom is comfortably styled and furnished and designed with the convenience of the guest foremost in mind. Many bedrooms offer commanding
panoramic sea views and provide the ideal base to explore and enjoy the
surrounding area.

The Restaurant offers the ideal place to have something to eat, with a
varied menu offering something for every taste using the freshest ingredients you will be able to enjoy a delicious meal whilst looking out at
the wonderful seaview. Please note, the restaurant is now closed Sunday -Thursday until further notice. Sunday lunch will still be available.

The seaside town of Whitley Bay has been popular with generations of visitors, the iconic St. Mary's Lighthouse which is now a visitor centre

stands on its own island and features a nature reserve and wetland habitat. Guests also visit from all over the UK to sample the nightlife and certainly don't leave disappointed. Newcastle and the wider area is made up of a diverse variety of towns, cities, coast and countryside offering a huge selection of things to do whatever your tastes. From relaxing at the coast to soaking up world-class culture in the city centres, from getting back in-touch with nature at a woodland retreat to shopping at Europe's largest indoor shopping and leisure complex, (Metrocentre). It's rare to find anywhere so diverse that amazes visitors at every turn with its dialogue between ultra-modern and ancient, with award-winning dining, inspiring heritage, fantastic shopping and acclaimed architecture makes up adestination like no other.
Picture of REX HOTEL, Whitley Bay at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
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Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 66 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
57% recommended this accommodation to a friend 63% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Tired and Needs Upgrading - Ditch the Night Club
Firstly, at the price the rooms are available for, don't expect a four or even 3 star experience. This hotel I suspect, mainly caters for young singles staying over on party nights or travelling tradespeople who happen to be working in the area.
The fact that remotes for the TV require a £10 deposit (due to them being stolen) may give you an idea of past clientele. And then the is the dreaded nightclub on the ground floor, directly below the bedrooms. The music pumps out until 3am on Sundays. Probably other nights as well. Unfortunately I booked the hotel in a hurry as I needed accommodation in the area at late notice and at a low price and did not have time to check reviews prior to booking. Had I done so I would probably have tried elsewhere.
The room I had was on said first floor on the inside of the building with a window looking into the light well. The bathroom was similar although not as bad as some of the photos posted by users. The floor had been retiled at some point with the floor level dropping leaving a 2-3cm gap to the mozaic tiles on the wall. Due to the way the cistern was boxed in the loo seat would not stay upright on its own (a pet hate of mine). This was also a smoking room and apart from yellowing paint, there was only a slight stale smell. Being a non-smoker I found it bearable. Since no other rooms were available I requested some air freshener which the staff were happy to provide. Peeling wall paper and cracks in the wall all show the tired state of the building.
However the bed, linen, towels, carpet and fixtures were all clean. Tea and coffee facilities were provided as were vending machines for snacks and canned drinks in the main lobby.The female receptionist was pleasant and helpful.
There is limited off street parking at the front of the hotel and some of the side streets nearby are permit only so finding a reasonably safe place to park may be a problem.
Breakfast was nothing fancy; the usual fare of cerials, fruit juices and cooked to order items, presented politely and efficiently by the serving staff.
Had it not have been for the night club which left me with only 2 1/2 hrs sleep, the hotel would have suited my purpose (just) as a place to stay for the night.

Reviewed by
Ian R

From Dunfermline, Scotland
Who stayed in September 2013

Travelling alone

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So much for an early night
Was comming from glasgow to whitley bay to pick up a machine so i left glasgow at 4.00pm arriving at 9.30pm . All seemed fine the hotel was nice enough . But i should have been informed our room 220 was upstairs from a night club couldnt sleep because of the noise . This went on even after the music had stopped with people singing and shouting as they left the club i
I think i got to sleep about 3.30am till 6.00am with the sounds of the corridor door slamming shut , i would have be better driving back to glasgow the same day
Sent from the new iphone 5s

Reviewed by
a campbell

From Largs, UK
Who stayed in September 2013

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Cheapest is not always best.
Dependand on your reason for staying - beware that a bargain is sometimes there for a reason.
For £35 a night I was not expecting the ritz by any means..... But....... Constant dripping bathroom taps that had stained the bathware where they had been dripping for so long...... A very uncomfortable bed, a sweltering hot room with no ventilation, and decaying ceilings.... Next time will pay the extra £5 and stay down the road.
Won't be returning.

Reviewed by
Chris Hunt

From UK
Who stayed in September 2013

Travelling alone

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A lads night away
There was 8 in our party and everyone enjoyed the hotel, it was cheap, in the right place, and we found the rooms to be quite comfortable, the bedding was all nice and clean and the room me stayed in (106) had a great view of the sea, we were only there one night and could not have asked for any more, even the breakfast we got in the morning was nice, would definitely use again !!!

Reviewed by
A Powell

From Wigan, England
Who stayed in September 2013

Group of men

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Hotel Excellence
We would definitely return to The Rex. Very comfortable room - sea view, spacious and light and the decor good. The hotel is in a very good position ,on the seafront and only l50 yds fro the centre of Whitlet Bay, with its shops, cafes, and easy access to both buses and Metro. A very enjoyable stay.

Reviewed by
A Hay

From Bolton. Gtr. M/CR, UK
Who stayed in August 2013

Couple

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Get Away with bugs!
Very basic accommodation! On a quick glance appears clean and tidy but on closer viewing not very clean at all! During the last night on getting up to the bathroom I spotted silverfish in the bathroom. The bathroom needed updating and was dusty and full of cobwebs. Shower head was broken and pressure from shower very poor. Dust in bedroom and furniture had been there a long time, you could write your name in the dust on top of the TV unit. Carpets very thread bare throughout and place could benefit from a major face lift. Breakfast however was good. Asked for a quite room and was given a noisy room. You get what you pay for, I suppose.

Reviewed by
Nial Mcinnes

From Glasgow, England
Who stayed in August 2013

Family

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Stay clear from here and spend your cash elsewhere , old and well past it's sell by date .
Frosty unfriendly reception , Pay on arrival before you have seen the room
Dirty room
Terrible bed
Couldn't be mch worse , and I am doubtful the sheets where clean ...

Reviewed by
Tony F

From UK
Who stayed in August 2013

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Disappointing..
This hotel has such potential but unfortunately has fallen into disrepair. The receptionist wasnt particularly welcoming, the lift smelt of urine & the only redeeming feature about our room was the beautiful sea view. Not the worst place I've stayed but it was more a sad experience as the original features of the hotel looked to hold so much history and could have been maintained in a much better fashion.
As a north-easterner I hate to have to leave a bad review of a historical part of Whitley bay but I feel if this hotel doesn't get an update soon it may not recover as many places in the area haven't.

Reviewed by
Clare S

From Thornaby, UK
Who stayed in August 2013

Couple

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Lovely room
The room had a sea view and was very spacious, plenty of storage for clothes etc. the bed was very comfortable and was a king size.
The breakfast was excellent. All in all a very pleasant stay.

Reviewed by
renee l

From Chester, UK
Who stayed in August 2013

Couple

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Seaside room super mid week
Wonderful spacious room with a superb view of the sea only a stones throw away.
Very friendly.
I stayed mid week but imagine could be a bit noisy over weekend as a nightclub is under this room.
Take some extra cash as you have to pay a deposit for the remote control for the tv
A hairdryer would have been handy - but weather so hot was not an issue

Reviewed by
A Stanley

From Stevenage, UK
Who stayed in July 2013

Travelling alone

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