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91% would recommend it to a friend
Thumbs up for this hotel.
Polite, friendly staff who were keen to please.
I asked for a minor problem in the bathroom to be rectified and it was sorted promptly. The room was really comfy and spacious. I would definitely book this hotel again.
I stay regularly at this hotel as it is excellent value at £50.
The rooms are of a good size and well equipped. On this particular visit I mentioned I had a cold on arrival and asked for some herbal teas to help my throat, which they gave me along with some sliced fresh lemon from the neighbouring restaurant (Scalini's - which is also great and can be provided as room service).
Good accomodation for a fair price
Great overnight stay
When I arrived there was a very warm welcome and check in was very efficient.
I wanted to store some frozen food samples in a freezer overnight and receptionist could not have been more helpful. She contacted the restaurant manager who accommodated me immediately. My room was a good walk from reception but very clean and modern. WiFi and tv both worked very well....and the shower was fantastic. Out of courtesy to the restaurant manager I ate at the hotel's restaurant Scalini's that evening and the food was first class. Great atmosphere and service too. i will definitely use the New Northumbria again.