86% would recommend it to a friend
Brilliant wee hotel
We had a lovely stay at the hotel.
I'd advise booking a superior room (the rooms you see online) as the standard rooms are nothing in comparison. Comfortable beds, lovely rooms, the staff were fantastic and really lovely. You have to book a table in Scalinis, really good food. Can't think of any complaints at all. Well Done New Northumbria Hotel...your customer service is second to none!
Very good value for money.
A good location, nice room and friendly staff.
Thumbs up for this hotel.
Polite, friendly staff who were keen to please.
I asked for a minor problem in the bathroom to be rectified and it was sorted promptly. The room was really comfy and spacious. I would definitely book this hotel again.
I stay regularly at this hotel as it is excellent value at £50.
The rooms are of a good size and well equipped. On this particular visit I mentioned I had a cold on arrival and asked for some herbal teas to help my throat, which they gave me along with some sliced fresh lemon from the neighbouring restaurant (Scalini's - which is also great and can be provided as room service).
Good accomodation for a fair price
Great overnight stay
When I arrived there was a very warm welcome and check in was very efficient.
I wanted to store some frozen food samples in a freezer overnight and receptionist could not have been more helpful. She contacted the restaurant manager who accommodated me immediately. My room was a good walk from reception but very clean and modern. WiFi and tv both worked very well....and the shower was fantastic. Out of courtesy to the restaurant manager I ate at the hotel's restaurant Scalini's that evening and the food was first class. Great atmosphere and service too. i will definitely use the New Northumbria again.
Stayed for 3 nights over the bank holiday weekend.
The room was a bit small and the window was broken so would not close but it was clean and what we needed for the weekend. We were at the back of the hotel so did not hear any noise from Osbornes bar below. Friends of ours were at the front and the noise level was very loud in their room but it did stop at 11pm. Also, be aware that some of the rooms have not been updated to match the modern decor of the rooms shown on the website. Friends paid the same amount for 3 nights for the same standard of room but their room was definitely not on a par with the other rooms which was disappointing.
We arrived the ladies behind reception greeted up with friendly smiles and were so hopeful and polite to then find out are room had been upgraded which was fantastic after a night at the cairn hotel which was only 3 or so doors down which was horrendous and dirty so to arrive and have such a beautiful room was a great after worrying it would of been the same ,for the money we had paid .Really really would recommend this hotel , a little noisey on the Friday but again for the money we paid it was amazing I will definitely go back :-) .Thank you Northumbria hotel :-)
My wife and I enjoyed our short break at the New Northumbria in August.
We found the hotel to be clean with very helpful and obliging staff. Our room was fine but the lighting was rather inadequate as the window was very small and did not let in much natural light. The bathroom was very clean and the towels were of a good quality. We ate in the italian restaurant, Scalini's, on the night of our arrtval and enjoyed the food and atmosphere there.