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90% would recommend it to a friend
Excellent hotel, and a free upgrade!
I've stayed at this hotel many times on business, on several occassions such as this one I've been given a free upgrade to the superior room.
This particular room was superb: huge, very nicely decorated and a large desk and small table, which was ideal since I had a lot of work to do. As always, the customer service and room service from Scalini's were excellent!
Lovely hotel, frequent free upgrades!
This was my second stay in a row where I was given a free upgrade to a superior.
This room was a little smaller, hence scoring 5 rather than a 6. Everything else about the stay was also great.
Warm friendly greeting,comfy room, very good service throughout
Perfect valentines weekend
I arrived here on Saturday afternoon with my boyfriend and we were immediately struck by the warmth and friendly atmosphere of the place.
Our receptionist was lovely, giving us details of the restaurant next door (Scalini's), and if we didn't already have a Valentine's meal booked, we could go there. Our superior room was modem, comfortable and welcoming - the perfect pit stop for our Valentine's weekend. There was hardly any noise from other rooms and it was a truly pleasant stay. I would most definitely stay here again.
Lovely room - free upgrade.
Helpful and friendly staff. Great breakfast. Excellent.
Great place to stay
Lovely staff lovely hotel fab location
New Northumbria Hotel
Great place to stay for pleasure / business associated with the Jesmond area, quick & efficient
Great night and great price
The hotel is smart for the low price we paid.
The restaurant is very good. The rooms were clean and big enough. I booked 2 twin rooms for 4 women to enjoy a girls night out in Jesmond.
Great night out. Not the hotels fault but people booking might want to know that all of the bars around the area now close at 11pm. If you want a late one you will need to go into Newcastle.