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70% would recommend it to a friend
Good quality, great value but the staff (without exception) made it truly memorable
I've stayed in 100's of hotels worldwide but can't actually recall ever being so impressed with every member of staff in one location.
From the first time I telephoned, to the afternoon we left they were (without exception) friendly, professional, accommodating to our needs....nothing was too much trouble. The breakfast was well cooked and freshly prepared. The bar was well stocked and Dan (night porter) is a great representative for the hotel. Sunday lunch was perfectly cooked and despite a late sitting (3 P.M.) the meals were cooked to perfection. Unfortunately my Grandfather wasn't well enough to join us for lunch so they even plated him some up for us to take to him...great service. Would not hesitate in recommending this hotel to any potential guests. Must also point out that despite this hotel being opposite night clubs and bars (we stayed fri and sat nights) we slept well and were not disturbed by any revellers. Will definitely return when next in the North East. Many thanks to all staff.
we really enjoyed our stay here .
Although the one pillow and bouncy bed made it hard work to sleep the first night. The staff were helpful thougand although we didn't try it the evening meal option looked good. we had the breakfast and it was good.
just good,ijust now is my 5,time come in wind ssor hotel in whitleybay,all my time i enjoyr well,but will be better if you will do any litle under pprice fore the costomer likr us,permanent one
Excellent place to stay.
Room wasn't ready when we checked in after 1 so had to wait a while but other than that cannot fault the place. Second time we have been in a the past month and will definitely be going again.
Friendly staff, nice food and a great price more than make up for some of the little things that need attention.
Even hurricane force winds and a speeding ticket didnt stop me enjoying my stay !
Excellent value for money
Staff were lovely, especially the Manager.
Beds were comfortable. Room very clean and spacious. Plenty of wardrobe space and furniture. Couldnt believe we had a large bathroom with a bath AND a shower.. The only negative was that there was very loud music coming from (we believe) the hotel's nightclub, on Friday and Saturday night. Fortunately if finished at around 1.00 am and we could finally get some sleep. Our other night was lovely and quiet.
Good quality and value for money.
Very friendly and helpful staff, spacious and clean room, restaurant served gray quality food .
At £31 + £8 for breakfast, it represented extremely good value