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58% would recommend it to a friend
We travel to Whitley Bay twice a year to visit with relatives.
We always stay at the Windsor hotel. Why do we stay there. It is only 3 star. We stay there because we get real value for money.The rooms are cheerful, clean and comfortable. The bed linen is pristine, crisp and white. All the rooms that we have stayed in have adjoining bathrooms and toilets. This is really important because I am a nocturnal toiletvisitor. The staff are always really helpful. They alwsys walk the extra mile for us. Nothing is too much trouble for them. For us it is like home from home. Plus the rooms are lovely and warm. This really important as it can be quite cold in Northumberland. I really recommend this hotel. It is not perfect but they try so hard to please.
Had a fabulous time the staff are awesome.
Very good value for money thanks.
Stained seats, Exposed electrics
I do not normally write reviews but was disappointed.
We waited ages to be seen at reception. We had arrived before we had said we would in the evening, but there was one in or near reception for a long time. Reception staff were friendly when they arrived. Although the room was sizeable it definitely felt like it was tired and ready for a refurbishment. Both seats had nasty stains on them, one of them looked very much like someone had wet themselves on the chair ... We didn't want to sit on them or put anything on them. My son wanted to plug in an appliance and found one socket pushed into the wall with wires exposed. It looked very dodgy. When looking for the plug points he pulled the bed from the wall ... But we decided best not to look at the debris behind the bed head.
The bed linen appeared clean but because the decor overall was tired and the chairs threadbare and stained it just felt grimey. The entrance and reception looked nice but the room didn't.
Good Value for money
This Hotel lived up to its 3 star rating.
The rooms were clean and the breakfasts were good. This was certainly good value for money.
Decent room, decent service.
Able to park outside the door.
Which was a plus with bags and children. Room was stifling and had to turn radiator off. But in winter that's hardly a complaint !