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52% would recommend it to a friend
Never stay here
This hotel is disgusting, mould everywhere, old fashioned, cups but no coffee or tea, dirty walls and floor, and owner will not give you a full refund.
This hotel should not be open to the public.
Good little place, went for boxing so wasn't in there too long.
The shower was faulty.
The tap was faulty. The kettle was broken. The whole room had dirty walls the whole place needed a damn good up lift. I would not stay again.
The hotel was close to the city centre by bus which only cost £1.
Buses ran until 3:30am which was great as we were on a night out. Staff were friendly. The room was basic but you expect that when paying what we did. Could have done with extra pillows and the mattress wasn't very comfortable but apart from that the room did what we needed a place to come and crash after we had been on a night out. Did not eat in the restaurant so can't comment on the food but it smelt lovely.
en suite was not great in terms of cleanliness but ok overall - would have expected better for the price tbh
Ok, I guess
My stay was average at best, the rooms need to be completely reworked and updated.
Not impressed that lift was installed but not in use so had to go up many stairs with luggage.
Room very basic and bits of tape holding free view box together for TV that was unwatchable due to constant buzzing noise.Bathroom very shabby,plug not fitting sink,shower control sticking out of chipped out tiles. £10 deposit for key had to be paid but had to hand key in on going out and only got money back on departure. Girl at reception on leaving did not say a word,very source faced. Wouldn't use it again and only in this case as nowhere else available
Response from hotel
We do not have a lift for public use in the hotel and have never advertised this. Upon arrival you only had a small suitcase, had you mentioned that it was an issue we would have gladly allocated a room on a lower floor. I have checked the room and found no evidence of tape holding the free view box together, the volume is controlled using the free view remote, the buzzing sound was due to the you increasing the volume on the TV. Had you mentioned this a member of staff could have rectified this for you.
With regards to the bathroom I found no evidence to chipped out tiles.
We have clearly stated that a £10 key deposit is required and this was explained to you on arrival. You mentioned that a staff member was 'source faced' I would like to just say that the member of staff has only recently joined our team and perhaps was nervous given that she is still in training and it had only been a few days.
The rooms were unclean and smelt.
It was not a present experience.
Not a hotel
The hotel I booked with you was a disgrace.
When I arrived they didn't have the booking. They offered me a single room at 35 pounds instead. It was dirty smelly and in terrible repair. There was no hot water the floor was dirty . This is a hostel or half way house. Sadly I had no time to find another hotel as I had just driven 400 miles and I was driving the same again today.
Cheap and Nasty
Lift broken, lock on room door broken, uncomfortable bed, dirt floor and carpets, noisy drunks outside during night.
Location lively but Travelodge pre-booked prices better value.