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89% would recommend it to a friend
We stayed in the kings quarter and it was so beautiful
excellent service and very helpful staff.
Night in Chester
Booked as a surprise for my partner, excellent accommodation even if a little more than i would normally spend on a 1 night stay over but the hotel oozed quality and my partner wanted to live in the room it was that good.
Staff were polite and accommodating, would definitely stay there again
Stayed here on Saturday night.
The hotel is beautiful, you really get that wow factor when you walk to reception. Check in was quick & easy. The room was gorgeous with little extras (robes, slippers & bottles of water). Nice & warm which I like as I'm always cold. Wish we had stayed longer. Great location & value for money. Would definitely stay again.
Great overnight stay
Thoroughly enjoyed our first visit to Chester & our stay at The Queens hotel.
We were upgraded
to the Kings Quarters & very pleased with our room. Our only criticism was the temperature in the room
was much too hot & made it uncomfortable at night.
Rooms Decorated to a High Standard
BEST WESTERN PREMIER Queen Hotel
The hotel was beautiful but disappointed with the room.
It was very small and very hot, we couldn't open any windows, therefore had to suffer a very warm room. The shower had to be left to run before it started to get warm even and there was no extractor fan in the bathroom.
Although there where some negatives it was very clean but next time when I book I will choose the room
I paid a lot of money for the room and was very disappointed that the 'double ' bed was two singles pushed together.
The toilet wouldn't flush properly, the room was really warm all night and we didn't know how to turn it down. It was a very noisy room as we were next to the lift area.
Birthday treat for my husband. We were visiting Chester Zoo after watching program...Our Zoo on tv.
All staff were helpful and polite.
The hotel was very clean and tidy. Always smelt really lovely. It was decorated beautifully. Felt parking was rather expensive!!!
Fabulous stay and birthday celebration
We had a wonderful stay in January 2015.
The accommodation in the King's building was lovely. From the moment we arrived the staff were nothing but accommodating. We got there around 10:30 to store our bags before going to Chester Zoo for the day only to find ourselves upgraded and the rooms ready for us to check into.
Let down only by the car park charge,
The additional charge of the car park, is in my view should be either reduced to compare to the surrounding car parks.