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86% would recommend it to a friend
Lovely place to stay, situated on the Quay side exactly where we wanted to be.
Staff were pleasant enough upon arrival.
Room was nice but slightly dark but that is the design of the room so not an issue. Bed was comfy and shower was hot. Lifts were fast so never waiting for longer than a minute. Would stay here again.
The room was nice and the bed was large.
Found everywhere to be very dark. The bathroom had not been cleaned properly. There where long hairs still around the taps but other than that was ok.
Made to feel really welcome and nothing is too much trouble. Always went the extra mile and ideally situated with beautiful surroundings.
The room was not very clean
Glass surfaces were dirty and sticky
No shampoo or shower gel in the bathroom
treat for partner
good service,very nice clean room,pleasant helpful staff, a little disappointed by breakfast.
trip to newcastle.
Good location. Staff were brilliant. Totally enjoyable.