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83% would recommend it to a friend
The room was nice and the bed was large.
Found everywhere to be very dark. The bathroom had not been cleaned properly. There where long hairs still around the taps but other than that was ok.
Made to feel really welcome and nothing is too much trouble. Always went the extra mile and ideally situated with beautiful surroundings.
The room was not very clean
Glass surfaces were dirty and sticky
No shampoo or shower gel in the bathroom
treat for partner
good service,very nice clean room,pleasant helpful staff, a little disappointed by breakfast.
trip to newcastle.
Good location. Staff were brilliant. Totally enjoyable.
Stayed at the Mal in newcastle for the other half's birthday, was quite impressed with the overall accommodation and the check in staff were really helpful, all in all was a great experience.
The only thing that if mark it down on was it took nearly 15 minutes to get to have someone take our order for drinks at the bar, then almost another 20 minutes for it to arrive. All in all though I'd recommend it
Malmaison Newcastle - So disappointing
We booked this overnight stay in February 2014 and were very much looking forward to the experience as it would appear to be a very impressive hotel.
It couldn't have been much forther from the truth .... to be fair the room was very confortable and spotlessly clean. The same however, could not be said for the rest of the hotel. The seating area directly opposite the bar in the lounge, down the side of the chair where I was sitting was an absolute disgrace and clearly had not been vacuumed for some time ...... I actually took a photo on my phone of this . The carpet immediately in front of the bar , the join was clearly lifting and exposed. Very clearly a cheap carpet .... so very disappointing. The corridor on the third floor , the carpet clearly had a build up of dust along the edge to the skirtiing board and the dado rails were the same, the spotlight above the door into our room just highlighted the dust in the corner of the carpet ..... please do not think I have gone in with a white glove looking for areas of weakness as that is not the case at all ... but the issues I have raised , for me , are basic housekeeping duties.
In comparison , the Vermont Hotel in Newcastle was very polished and perfect in every way. I did send an Email to Malmaison but have had no acknowledgement. Thank you for taking the time to read this.
newcastle city breAK
Inadequate lighting. Rooms tired though linen clean. Convenient for city centre shopping.
Great locations but disappointed with size of room and bed
This hotel is in a great location for Newcastle and is in easy walk of the bars, shops and the main attractions.
But we were disappointed by the size of the room and for the comfort of the bed.. it was really hard and we didn't get much sleep. But overall the room had everything else we need but we just couldn't get a good night sleep.