85% would recommend it to a friend
absolutely friendly staffs- they are fantastic and it made my day!
the accommodation and service was excellent.
also the food .
very happy girlfriend
Great room, great service and amazing food.
We upgraded to a suite from a standard room and were very happy with what we got. Great view of the river and tyne bridge. Made my girlfriend very happy which makes me very happy. All this for a very reasonable price, fantastic value for money.
great hotel, not best service
great hotel, lovely setting.
not best receptionist. but still very happy
Weekend stay on the Tyne
Great room in a fantastic location,nice decor,two flat screen T.V's in the room,the standard double room was more like a apartment,very clean and modern,no noise from hall's, other rooms e.t.c.
If travelling by car,parking is opposite Hotel(around back)and is only £4 per stay.check in was simple. I got the weekend stay though laterooms and worked out £50 more then nearby premier inn(for whole weekend)well worth it,my only criticism If any was the massive queen size bed was a little hard,apart from that this is a great hotel in a great location. I will definitely be staying here again!!!
Mal need to up their game once market leaders now surpassed by many we want fresh ideas when staying at Mals not the same as 10+ years ago .
The dining room and bar service was too slow.