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84% would recommend it to a friend
I will never stay at QHotels again
Breakfast not good, because plates were cold food barely warm.
Spoilt the stay
Not what we thought
We though this hotel was going to be country hotel but in fact it was more like a Travelodge.
The temprature contron thoughout the hotel needs looking at. The bar was like a steam room. If we had paid £60.00 it would have been ok.
over night stay
Swimming pool cleanliness poor although faclilities available ok.
Breakfast excellent ,in fact fantastic could not think of anything missing. However evening bar meal [NIGHT OF ARRIVAL) was terrible in regards to service (had to go seek staff out to get cutlery once food had arrived). Very poor value for money and extremely poor quality food - approx. 12 cold chips in small bowl, only v. small bread roll with cup of soup and no butter till asked for it. Would not consider eating bar snack again.
Reception staff on arrival very helpful and polite and certainly helpful in accommodating our needs. However on leaving v. poor service. Asked if everything ok, told them evening meal poor. My dissatisfaction was just dismissed which i did not find to be acceptable. Same situation arose previous evening with the waiter when i complained at evening meal, situation dismissed.
Really like hotel and its location but unhappy about evening meal.
Chesford Grange - QHotels
The first night of my stay was completely spoiled by loud music from a company Christmas party that went on until midnight (on a Sunday), and then by the noise of revellers returning after 2 am.
I'm not sure why the same bedroom doors need to be slammed shut so many times. However, I've stayed in this hotel previously, and realised this noise problem wasn't the norm, and the second night was fine.
very good hotel
our stay was fro only one night but the staff and place were excelent
Lovely hotel with happy and helpful staff
Enjoyed our stay which was a shopping trip for Christmas.
The stay was complete made by the very
A Pleasant Stay
The room was functional, clean and tidy, the bed was comfy and made for a good night's sleep.
Breakfast was particularly good with plenty to choose from the buffet, all well cooked and presented. Ranged from fresh fruit to full English with pastries inbetween.
Chesford Grange - QHotels
A comfortable, good quality hotel, where the staff appear to be happy and knowledgeable about the building and the facilities.
Very helpful, very efficient, and very approachable. Good food, comfortable rooms. Will certainly be staying there again.
Excellent hotel in great location
2 day stopover at this hotel was very good,large comfortable room with a/c.Lovely grounds for walking my dog.Large selection at breakfast was really good.
Only disappointment was meal in restaurant on Saturday night it took 45minutes to get starter despite being booked for 8.15pm.Staff apologised but it was still annoying and it was not cheap.I would probably eat out in future. Over all a very nice hotel and I would stay again.