Reviews - Matfen Hall Hotel Golf and Spa


Matfen, Newcastle Upon Tyne, NE20 0RH

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (26)

100% would recommend it to a friend


Customer service

Food quality

Room quality


  • Linda M

  • March 2014

Matfen Hall has a lovely atmosphere and is convenient for visiting Hadrian's Wall, Durham and Newcastle.

I would happily recommend it to friends. That said, I have a few criticisms to make. We arrived on a dark damp evening and did not find driveway to the drop off point until we were walking up the footpath from the car park with our bags.. It probably needs 2 small signs to reception one saying "pedestrians" and the other saying "cars" Our room was in the top of the hotel and on my side of the bed the ceiling was too low for anyone taller than me to stand upright (I'm about 5 foot 5) The evening meals were excellent but although the breakfast buffet was beautifully presented the choice was limited (in particular the bread and pastries)

  • Michael Mcnally

  • March 2014

Fantastic deal in a beautiful, friendly hotel .

Excellent service, food and beautiful hotel set in lovely grounds and golf course.

Leisure facilities a real bonus. Peaceful and very relaxing break. Highly recommended!

  • susan G

  • February 2014

loved it!

We had been let down for valentines weekend but found a great deal for Matfen Hall.

Thinking at such short notice we would have the last dodgy room, well we were very much mistaken. Absolutely spotless, we were offered a menu for the evening meal which was promptly sent to our room. The hospitality was second to none and a good old Geordie banter with the bar staff. I'm so pleased our original place was double booked coz for a few pounds more, what a delightful stay we had. Thanks to all and we'll see you again for definite.

  • Trevor Scott

  • January 2014

A lovely start to 2014...

A very relaxing New Years Day stay.

Rooms are spotless and very comfortable. Spa is first class. Both dinner & breakfast were superb and the staff very pleasant. Most definitely will visit again.

  • Joyce B

  • December 2013

We love Matfen

Situated in a beautiful, peaceful part of the north east of England everything about this place is good.

It is very peaceful and the staff go out of their way to make sure your stay is enjoyable. The leisure facilities are excellent and the food is delicious. One small thing - background music in the restaurant was unnecessary, a little early for carols I think, could try something less annoying.

  • Peter Green

  • November 2013

First Class

The whole experience the room, food, and spa facilities first rate.

Staff were extremely pleasant and helpful making this a very memorable stay we will be back soon!.