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67% would recommend it to a friend
Was a bit apprehensive because of previous reviews but was pleasantly surprised on how nice it was and lovely and quiet.
The room was clean and in a lovely quiet location. Went for a swim and the pool and changing rooms were spotless. The only downside is that the drinks in the bar were very expensive so only had the one. Did not eat in the hotel in the evening because there was a harvester at the end of the road so ate there. Breakfast was very nice.
Very disappointed with how my total greeting experience was and then how I was treated by Louise in relation to the mess up of my family room for 2 adults and three children which was in fact a room for 4.
Louise told me that there was nothing she could do as this was booked via laterooms and if I wasn't happy then she would reimburse me and that I could look somewhere else. If was only when I escalated the issue to Tracey the duty manager did things move in the right direction. Generally the service throughout the hotel was poor and lacking great customer service with the exception of a handful of employees mainly in the restaurant. The bar supervisor name I forget was excellent and a role model for excellence. The hotel was genuinely a great place, but would not hurry to stay here again!
We stayed one night at the hotel.
We went to LEGOLAND and this hotel is very close. It's just 10 minutes drive. The room it self was nice. It did need a little room cleaning behind the sofa bed and the bed side drawer. It could also do with mini fridge in the room. Other than that, we had wonderful day. Staff is very friendly.
Not great due to the heating not working
Hi I was at you hotel on the 19th of may 2016 I was there with my other half she was not well so we decided to stop over at the local hotel.
we did book through laterooms due to getting a good deal as we got to the hotel the services was excellent we was greated in a nice manner. checked in and realised that the heating is not working. we phoned reception they did give us a external heater but was not good at all.. After all we did pay £85 and we did check out on the same day
Wonderful stay wish we stayed longer.
A weekend to Windsor
An interesting hotel with some rooms a long walk from pool/reception/restaurant but once you have got the feel for the place this was not a problem The pool was large and pleasant and the food really good.All the staff were very friendly and helpful.The grounds were interesting and when we walked around one evening we saw a deer run right in front of us.
The room was clean and tidy however the bed was extremely uncomfortable and broken.
The mattress needs to be completely replaced and is broken in the middle.
It was an extremely uncomfortable night sleep.
Hotel was good. It's ashamed they hadn't received the booking
Hotel was good, staff were great.
Been before and will stay again. Will not be booking through LateRooms.com again
Get into the Whitehouse
Upgraded to the White House - Junior Suite.
Biggest room I've ever stayed in.
Great room with separate Dining Room and lovely views.
Big and soulless, but good value for money
Huge, sprawling corporate convention centre, be prepared to walk long distance both indoors and out.
Rooms are okay, food is okay, price is good. Fully equipped gym and decent sized swimming pool included in the price is a nice touch.