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73% would recommend it to a friend
Checking In and Out
The automatic check in and check out facility would not be my first choice &and the lack of a printed invoice is disconcerting.
It would put me off staying again if there as a similar hotel without the automated process at a similar price I would choose that hotel over the Village Bury.
We enjoyed our weekend at the Village Hotel in Bury.
Food and accommodation were very good and we found it very good value. We would certainly consider staying there again next time we are in the area. My wife wasn't very keen on the Abba tribute night we attended, but that apart, it was an enjoyable experience.
First of all we got to the hotel reception and the receptionist was not very helpful at all, we then got to our room and the lamp was hanging off the wall so we reported it to reception and she said she would send somebody up, but never did.
We also had some friends that stopped over who paid the same amount of money for the stay, their room was much bigger, clean, and it also had a sofa(we didn't), their room was also in a quiet area at night time. Our room was placed at the back of the bar and we did not get a wink of sleep until about 3am because it was very noisy and we could also hear the music from downstairs.
We paid £65 for our stay and we paid an extra £5 to use the leisure facilities, the leisure centre was great!. There is also a restaurant across the road which is lovely.
But I will not be staying here again.
Response from hotel
Thank you for your review, we take all feedback seriously, and sincerely regret that we did not meet your expectations. We will certainly look into the points that you have raised. We are glad to hear that you made full use of the great leisure facilities we have on site during your stay.
Really enjoyed my stay.
Friendly and welcoming.
Response from hotel
Thank you for your fantastic feedback, I will share this with our staff. We look forward to welcoming you back again soon.
Great Value Stay and Very Friendly
The Reception staff and greeting was excellent.
When I checked and was chatting i mentioned I was there for my husbands birthday. When we arrived in the room there was a card and chocolates on the desk which was a lovely gesture.
The room was spacious and had everything we needed for a pleasant stay. Breakfast the next morning was great, fresh and tasty with a variety of choices again the customer service and staff was fantastic.
Good facilities with lots of free parking, gym, treatments, pub, restaurant and starbucks.
VILLAGE URBAN RESORT Manchester Bury
Great facilities highly recommended
In need of a refurbishment
Been a regular visitor to the hotel over the last 10 years but over time all the little extras like complimentary toiletries and biscuits have ceased.
We have noticed that the bedrooms are looking shabby with marks on walks and chipped paint on doors, the towels looking well worn and in need of being replaced. This hotel seems to have spent money on gyms but the rooms are looking neglected
Great room and price.
Fantastic pool & gym. LATE NIGHT NOISE from hotels theme night.
The staff were helpful, the room was clean and comfortable, the hotel very good, the breakfast was a let down.
Room in need of up grade and re-decor, tiles in bathroom missing grout.