Reviews - BEST WESTERN Llyndir Hall Hotel & Spa


Llyndir Lane,Burton,Rossett, Chester, LL12 0AY

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (95)

83% would recommend it to a friend


Customer service


Food quality

Room quality


  • C Sanderson

  • September 2014

Great last minute stay!

We decided on a last minute short break to Cheshire and I found this hotel just over the border at Rossett in North Wales.

What a fortunate choice - the Llyndir Hotel was the perfect rural retreat for us. I got a good deal on an Executive Room in the "Woodlands" suite and it was the quietest hotel room we have ever stayed in. Huge comfy bed, spotless en suite and a view over the gardens with squirrels on the lawn. All the young staff were very friendly and helpful - a special mention for the young lady on Reception who calmed me down after we'd had an awful journey on the M6 and arrived 2 hours later than planned. Also our waitress in the dining room that evening who was very pleasant and explained things we queried on the menu. Breakfast the next morning was extensive with both cold and hot options. My husband appreciated the fried bread which is an unusual option in these health conscious times. My only criticism would be the cost of the food in the dining room. My husband had the sirloin steak which cost £25.50 and when we were in the adjacent bar we found he could have had exactly the same 10oz steak for £17.50. Also £5.15 for a pint of Tetley beer was a bit steep and some local real ales would have been appreciated. Having said that, the food was exquisite and the hotel clearly has a very talented chef. Overall I am surprised the hotel only has a 3* rating as I have stayed in far inferior 4* hotels. We would certainly stay there again when in the area and for longer. Thanks to all the staff for a enjoyable stay.

  • M Pidd

  • September 2014

Good hotel. Good customer service.

Booked for a one night stay.

Arrived late and staff were very helpful. Food, sandwiches and cheese board, provided even though too late for restaurant.

Room good in old part of hotel. Spacious and clean, although obviously dated but quaint. However, no aircon or fans so might be a bit warm in summer.

Duvet had some marks (mould washed out?). Turned over and was ok for the night. If staying longer would have wanted replacement.

Bed a tad hard, but maybe just not what we are used to. Wedding reception didn't interfere with nights sleep, which was good.

  • Barry D

  • September 2014

Fab hotel

Fantastic hotel in a great location,spot on service from the staff too

  • G Harris

  • August 2014

chester stay

Nice hotel, friendly staff.

Would recommend

  • Michael T

  • August 2014

Disappointing second stay

Previous guest had been smoking in a non smoking room so room smelt smokey.

Three main meals not available for evening meal on an already limited menu. We had a great stay in this hotel earlier in the year hence reason for re booking unfortunately not as good an experience this time. Junior staff more attentive than some of the senior staff at breakfast and evening maal . Arrival at reception was fine but when we told a different member of staff at reception of problems when leaving didn't even get a sorry just took payment. Very disappointing.

  • Helen M

  • August 2014

Review August 2014****

Stayed at the hotel for a wedding.

Room was nice and spacious and clean. Hotel and grounds were lovely. Staff made guests welcome. Had use of the 'spa' however a little disappointed that there was not a jacuzzi and pool was small. However overall I would recommend this hotel to friends and family. Happy with the service

  • Avais C

  • August 2014

Pleasant but not refreshing

Noises from neighbouring rooms through thin walls woke me up most nights.

Wifi although free was intermittent at best. Staff were very friendly indeed.

  • M Lewis

  • July 2014

Excellent accommodation.

Food was excellent. Staff were very friendly. Only downside was the £8.00 charge for 2 Cokes we ordered with our food. Why such a charge!

  • bruce robertson

  • July 2014

Good hotel, terrible room

No hot water in the room, shower didn't work, various other defects in the room, room absolutely roasting and was supplied small terrible fan !!!

  • J Allen

  • July 2014

As to be expected

Once you've found the place down a very narrow lane, its a beautiful setting and a great stay.

Pleasant staff, nice ambiance, lovely rooms - as to be expected. I was only there one night, so not really able to trial and review everything. However did get the chance to use both the gym and pool, and both were of a good standard. I chose to eat out as the restaurant appeared rather formal, and I was only seeking a late evening snack, but breakfast was of a very good standard and most enjoyable start to the following day