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Reviews - Newgate Hotel - Newcastle Upon Tyne

3AA Assessed Hotel Ratings explained
NEWGATE STREET , NEWCASTLE UPON TYNE, NE1 5SX
With free parking right in the centre of Newcastle, The Newgate Hotel offers modern rooms with coffee makers. Newcastle’s central shopping and nightlife can all be reached within a 10-minute walk.

The Gate, with its bars, shops, and cinema, is just a 2-minute walk away, and Eldon Square shopping centre is 5 minutes away on foot. Newcastle Rail and Metro Station is a 5-minute walk, and the Metro Radio Arena is 15 minutes’ walk away.

Each room includes a private bathroom with a hairdryer. Guests can relax with a TV in the room, along with a work desk and tea/coffee.

Full English breakfasts are served in The Rooftop Restaurant with panoramic views over Newcastle city centre. The Terrace Bar provides free Wi-Fi, Sky channels on a large-screen TV, and a wide range of drinks.

Please note that all bookings of 3 rooms or more will be required to pay
a cash security deposit upon arrival at the hotel. Further information
will be provided once a reservation has been confirmed
Picture of Newgate Hotel - Newcastle Upon Tyne, NEWCASTLE UPON TYNE at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since August 2012 Customer recommendation
Guest Reviews Based on 138 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
48% recommended this accommodation to a friend 54% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Ideal
Basic but ideal for anyone wanting to be in the heart of things going on, beds were very comfortable and very clean

Reviewed by
Jean B

From Middlesbrough, UK
Who stayed in June 2014

Couple

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Newgate Hotel
Very close and convenient to local attractions. Hotel staff polite and helpful. Food good and chef very friendly.
Rooms cmleaned on a daily basis
Wi fi in public areas. It would have been nice to extend this to rooms
Free car parking was a boon.
Will certainly return

Reviewed by
James Short

From Salford, UK
Who stayed in June 2014

Travelling alone

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You get what you pay for!
Which was not a lot! Room shabby with torn curtains, poor TV, definitely needed refurb. Staff fine, helpful. Only had breakfast on last day which was very good and the surroundings in the restaurant are lovely - pity the rest of the hotel was not as good!
Location good - but was noisy on occasions during the night due to is closeness to clubs and pubs.

Reviewed by
Gloria F

From UK
Who stayed in June 2014

Couple

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Awful!!!
The most unhygienic place I've ever seen!
And on my request of changing the room with appropriate bathroom , manager replied: l don't mind cleaning it for you myself if you are not happy. All our rooms like that. Hotel is old and very busy..
Had to take a refund, cause wouldn't even shower a dog in that bathroom .
Apart from location- disaster !!!

Reviewed by
k snelling

From Bournemouth, UK
Who stayed in May 2014

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  • Family friendly

Needs modernising but cant fault it
Its a bit like staying in the 1970's however the linen was spotless and the dated bathroom was spotless. The location for the city cannot be faulted and the free car parking is superb.
For the money you cannot fault this hotel - its just dated. The night porter was also superb and very helpful.

Reviewed by
T Vincent

From UK
Who stayed in May 2014

Travelling alone

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Bedroom was clean & comfortable. The hotel itself is rather tired, & in need of updating

Reviewed by
Graeme Fox

From York, UK
Who stayed in May 2014

Mixed group

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Average Hotel
Very pleased with the central location of the hotel, as it is right in the city centre and can easily be reached by foot or public transport.
The room was OK - the radiator did not work, thank God it wasn't winter
The shower/bath connection was a bit tricky
Otherwise a very pleasant stay, the room was very clean

Reviewed by
d hunt

From birmingham, UK
Who stayed in April 2014

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Now realise this was a contractors hotel. Basic but generally clean room but bath discoloured, unpleasant bathroom décor, wallpaper coming off wall in room, television remote control stuck together with tape also front panel of display on television missing, lampshade broken. Although this was a non-smoking room it smelt strongly of smoke. Pedestrian entrance at street level very off putting - like walking into multi-storey car park, reception area accessed via two flights of stairs (no lift), across a deserted office space, through a door then down a corridor through a door to reception.
Telephone in room only worked if you wanted to speak to reception, not for external calls or to call another room.

Reviewed by
Carl C

From Bristol, UK
Who stayed in April 2014

Couple

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  • Family friendly

As Central As You Can Be. Cheap and Central
Stayed for my 3rd stay at The Newgate.
Been in other Newcastle hotels but chose this one again this for this visit purely on location and free parking facilities as we was going to St James' Park which is a short walk away.
Hotel is desperate need of modernisation to make it look at least a little pleasing on the eye at least. Was like it was still in 1979!!
On the whole though for price and location you cant go wrong really. If you want nice interior and room then look elsewhere. For somewhere to get your head down and get up and leave then it may just do for you.

Reviewed by
D Jordan

From UK
Who stayed in March 2014

Group of men

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I regard this place as a bit of a find. I go to Newcastle every year and normally stay at a chain hotel but decided to try something different this time. As with some of the other reviews finding it the first time took a little doing but then once you know its easy. The checkin was very quick and efficient, the lifts are a bit odd but the room was very comfortable. The thing that made it all worthwhile was the breakfast which was excellent in terms of choice and delivery. The food was fresh and hot - this being one of my continuing gripes in other hotels that offer a 'buffet' style breakfast which seldom delivers what it promises. This will certainly be my first choice for my next visit to Newcastle.

Reviewed by
Malcolm G

From London, UK
Who stayed in March 2014

Travelling alone

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