You have not entered any valid search criteria.

Please enter a keyword and perform your search again.

Reviews - The Palace Hotel


Oxford Street, Manchester, M60 7HA

Price From 333.16 AUD

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (205)

75% would recommend it to a friend


Customer service


Food quality

Room quality


  • Simon E

  • March 2015

The Palace Hotel

Lovely old building but the road noise.

  • adam zombory-moldovan

  • March 2015

  • Anthony A

  • March 2015


I have stayed here before but every-time I come here I enjoy it.

Simply arriving to Foyer for reception is always lovely, a grand ceiling and lovely furniture. All of the staff are lovely as well and give an excellent customer experience.


  • sheena m

  • March 2015

Birthday Stay

Another quality stay at the Palace.

Great atmosphere, good customer service.

  • Gareth T

  • March 2015

Weekend stay

Fantastic rooms and very nice hotel

  • ANNE R

  • March 2015

our manchester weekend

Hotel very central for walking or using tramlink or buses to get around city centre.

Hotel beautiful building, Very tranquil and relaxing. Staff very helpful and friendly. It would have been nice if breakfast had been included in package.

At night bedroom noisy from traffic on streets even thou we were on second flooor. Would recommed this hotel to stay in while in Manchester.

  • Geoff P

  • March 2015

Birthday surprise for my Wife

When I booked I had previously booked another hotel but due to a unauthorised payment I cancelled the BOOKING and sought another hotel from late rooms.

I had always wanted to stay at this hotel, and as I had booked tickets at the Palace Theatre this made perfect sense. The Palace hotels deluxe room for two was offered at excellent value I informed them that it was for a birthday and a charming little treat was waiting for us when we got to our room

A Happy Birthday message on a slate with some cake and strawberries Very Nice Touch. The room was very clean and excellent quality.

  • Jessica W

  • March 2015

A little worn around the edges, but a good stay

Liked the overall hotel, and it's an impressive building.

Think the accommodation needs a little bit of TLC - quite worn carpets in the hallways, the room wasn't quite as warm as you would like for quite a chilly March weekend, and the water in the sink and shower drained away very slowly... Friendly staff - really helpful to have the luggage service so accessible and quick. We left our bags during the day before check-in, and the during the day after check-out, really convenient. Good location in town and we got a good deal on the room from laterooms.

  • Derek M

  • March 2015

one night only

A great Manchester hotel with lots of character and history, friendly staff and good size bar and lounge with plenty of atmosphere.

Great location for most places to visit in Manchester city Centre. Only downside - charge is too much for a simple coffee at the bar, other than that highly recommended.

  • H Moulton

  • March 2015

disappointed in bar service for guests.

I thought the quality of the bar service was poor for guests returning after an evening out.

All the stuff locked away and took forever to open. Server had to go to reception to give change to customers. I saw several guests coming back who each had similar wait. I'd have had another drink but didn't feel encouraged to stay.