Reviews - The Palace Hotel


Oxford Street, Manchester, M60 7HA

Price From 174.41 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (256)

78% would recommend it to a friend


Customer service


Food quality

Room quality


  • Robert K

  • April 2015

Felt you were in a palace

Lovely big room.

Could be cold in winter

  • Tony Tooth

  • April 2015

Stunning building

The building is visually remarkable.

Excellent location. Friendly service. Room comfortable but poorly laid out with sockets hidden behind bed and apparently no light switch. (At least that I could find) so had to remove key card from slot to turn lights out at night. Excellent burger and trimmings in bar after late arrival first but breakfasts not so good. Very unevenly cooked sausages and bacon, hard eggs and all rather chucked at plate by servers.

  • D Burke

  • March 2015

Great Location, Friendly Staff

Fantastic location just minutes walk from Oxford Road train station.

Very friendly staff, whom we didn't require much from, but knew we could approach if anything was wrong. The whole hotel has a very grand feel (but without the grand price tag due to an advance booking!) Room well equipped, Shower was excellent and we had the quietest night's stay we've ever had in a city centre hotel. Could not reccommend enough in terms of location - you have everything on your doorstep and a stunning place to come back to.

  • hayley jones

  • March 2015

Well worth a visit.

I booked a room at The Palace Hotel as a birthday surprise for my husband to be.

The room was exactly as I imagined and I couldn't have been happier when I checked in..

Arranging breakfast through an email was fast and simple and speaking to a member of staff about the special occasion, a happy birthday plate with goodies was in our room on our arrival. Breakfast was lovely as was the surroundings. A stunning place with bags of character. We would definitely stay again should we plan a day out in Manchester in the future

  • Simon E

  • March 2015

The Palace Hotel

Lovely old building but the road noise.

  • adam zombory-moldovan

  • March 2015

  • Anthony A

  • March 2015


I have stayed here before but every-time I come here I enjoy it.

Simply arriving to Foyer for reception is always lovely, a grand ceiling and lovely furniture. All of the staff are lovely as well and give an excellent customer experience.


  • sheena m

  • March 2015

Birthday Stay

Another quality stay at the Palace.

Great atmosphere, good customer service.

  • Gareth T

  • March 2015

Weekend stay

Fantastic rooms and very nice hotel

  • ANNE R

  • March 2015

our manchester weekend

Hotel very central for walking or using tramlink or buses to get around city centre.

Hotel beautiful building, Very tranquil and relaxing. Staff very helpful and friendly. It would have been nice if breakfast had been included in package.

At night bedroom noisy from traffic on streets even thou we were on second flooor. Would recommed this hotel to stay in while in Manchester.