Reviews - The Palace Hotel


Oxford Street, Manchester, M60 7HA

Price From 533.42 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (274)

77% would recommend it to a friend


Customer service


Food quality

Room quality


  • Shirley Gray

  • May 2015

Lovely room deluxe double room 116

Only down side I think the hotel staff need to be slightly quieter we did not have any other rooms beside us, we did get wakened by towel trolleys during the night & staff chatting

  • Maxine D

  • April 2015

Comfortable stay amongst architectural splendour

This is our second stay at the Palace - last time we had a bigger, more modern room, but I prefer the one we had this time, with high ceiling, original Victorian wall tiles and pillars, and high windows.

The bathroom was on the small size, but spotless, and I think the bed was a standard double, so smaller than we have at home, but very comfy. My only gripe with the room was that the hairdryer looked nearly as old as the hotel, and was decidedly grubby, so I didn't bother.

Breakfast was plentiful and delicious, with a wide range of food on offer and good coffee. Make sure to book it in advance or when you arrive, as it's cheaper than on the day.

Considering the Palace's location on busy Oxford Road, it was quiet at night, apart from the odd train rumbling past. The building is the real star - it's a spectacular monument to Victorian Manchester, with original features everywhere.

  • C Reilly

  • April 2015

An Outstanding Treat

  • jo-anne w

  • April 2015

Experience of Manchester's Grandeur

:Fabulous sense of history created by staying in a place which has retained so many original features.

COmfortable king sized bed, amazing proportions in a magical room which made me feel a bit like Alice in Wonderland. Loved it.

  • CARL S

  • April 2015

Great location would stay again

Interesting building and rooms, great location if you are going to see a band or a show.

The rooms could do with a bit of a spruce on close inspection up for 4 star hotel, but I would definately stay here again

  • Robert K

  • April 2015

Felt you were in a palace

Lovely big room.

Could be cold in winter

  • Tony Tooth

  • April 2015

Stunning building

The building is visually remarkable.

Excellent location. Friendly service. Room comfortable but poorly laid out with sockets hidden behind bed and apparently no light switch. (At least that I could find) so had to remove key card from slot to turn lights out at night. Excellent burger and trimmings in bar after late arrival first but breakfasts not so good. Very unevenly cooked sausages and bacon, hard eggs and all rather chucked at plate by servers.

  • D Burke

  • March 2015

Great Location, Friendly Staff

Fantastic location just minutes walk from Oxford Road train station.

Very friendly staff, whom we didn't require much from, but knew we could approach if anything was wrong. The whole hotel has a very grand feel (but without the grand price tag due to an advance booking!) Room well equipped, Shower was excellent and we had the quietest night's stay we've ever had in a city centre hotel. Could not reccommend enough in terms of location - you have everything on your doorstep and a stunning place to come back to.

  • hayley jones

  • March 2015

Well worth a visit.

I booked a room at The Palace Hotel as a birthday surprise for my husband to be.

The room was exactly as I imagined and I couldn't have been happier when I checked in..

Arranging breakfast through an email was fast and simple and speaking to a member of staff about the special occasion, a happy birthday plate with goodies was in our room on our arrival. Breakfast was lovely as was the surroundings. A stunning place with bags of character. We would definitely stay again should we plan a day out in Manchester in the future

  • Simon E

  • March 2015

The Palace Hotel

Lovely old building but the road noise.