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75% would recommend it to a friend
The hotel is in a great location with Deansgate locks and Deangate/Spinningfields within 10 minute walks.
The hotel is hugely spacious and the rooms are massive with great, high ceilings and windows. We were on the road side, which was a bit noisey at night, but the room was clean and the bed comfy. The bath is lovely and deep, although the A/C in our room didn't work and as the windows do not open it did get quite hot at night.
Breakfast was lovely with a great choice of food no matter what your preference.
To sum up - a charming, old fashioned hotel with plenty of charcter that you will not get in any other hotel.
The Palace was well worth the money.
It is a beautiful Hotel. The grand foyer is amazing. I went with my mother. Our twin room was enormous. So spacious and the bathroom was almost as big as the room itself. Very clean and i had no problems being woken up by guests in the night even though there was a charity ball event happening at the Hotel the night i stayed. Location is great. Close to transport links. Excellent value for money. I didn't eat here though as i chose to go out to eat but menu was good. Definitely stay here again.
Really nice hotel
Lovely stay at a thoroughly quirky hotel.
Only niggle was reception, very disorganised with long queues
The hotel was beautiful.
On arrival we were offered an upgrade for an extra 15pounds but we were not given one as the room was still a standard double. the room was very nice but was not upgraded. As this was booked for a special occasion we were a little upset about the upgrade. But as far as the hotel goes it was lovely.
Two nights at Palace Hotel
This is a grand but oddly substandard hotel.
It has impressive public areas but my bedroom was very disappointing. It had been formed by an uncomfortable partitioning of a much bigger space. It's faded brown carpet was not clean. Paint was peeling from the cracked ceiling. Windows did not open. The bath was disgustingly damaged and rusty. It was not useable as a bath to lie in and unpleasant to stand in while showering. Breakfast service was very slow.
Gorgeous building in need of TLC
When you walk into the Palace hotel, there is a definite WOW factor.
This is a fantastic Victorian building with so much character and fabulous original features. Our room was on the 3rd floor and was generously proportioned and well appointed, if a little faded around the edges. The bathroom though was another matter. The room itself was large and spacious, but the bath was damaged, and the sink was cracked. The bathroom needed to be brought up to date desperately. What you have at the Palace Hotel is a once 5 star property which has found itself slightly on the wrong side of the city, and now finds itself needing a spruce up. On the other hand, the staff could not be more helpful and friendly.
Very pleasant staff and good customer service.
The bar food was okay, but expensive considering the quality. There are good places to eat in close proximity to the hotel, which offer better value for money.
very run down
The reception area and outside of this hotel were very grand indeed.
We had booked a standard double room and were told we had been upgraded to a superior. Believe me there was nothing superior about the room. The windows were bolted down so they could not be opened and there was no air con in the room let alone a thermostat to control the temperature. It was boiling. We were told we could have a fan and a maid brought us one. The bathroom floor was dirty and had cracked tiles on it. The bed was not firm at all. We did not pre-order breakfast and we were twice asked at check in if we would like breakfast which we said we did not twice. When we paid our bill on checking out we had indeed been charged for breakfast and had to go back to the hotel and get a refund for this.
Cannot fault the hotel.
The room was great we booked a standard double which had 2 double beds. Staff were all polite, friendly and helpful. Would definitely stay again.
A nice stay with a let down
Hotel is lovely.
The building is fantastic, the decor is great, and the staff were pleasant. However our room is right next to a construction site and we were woken at 7:30 with the usual banging, buzz saws etc. I realise there's not much they could do about next door, but I also think they were doing construction in the hotel itself near our room, which is where I think the majority of the noise came from. I'm 90% sure this is true, but I wasn't able to confirm because on checkout, we weren't asked how our stay was, so weren't given an opportunity to say anything. I realise I could've said anyway but it wouldn't have benefited me at all. Because of this, I would recommend this hotel for a short stay only. If you'll be out all day and waking up early, the noise probably won't matter. But if you wanted to relax in your room at all during the day, well...you've no chance.