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78% would recommend it to a friend
Great hotel,staff very helpfull and thouroughly enjoyed my stay,thankyou.
Will be back
We absolutely loved our room, and we will be back soon!
We stayed in the clocktower building of the hotel for 3 nights in June 2016 - and we absolutely loved it.
The room had so many original features together with mod cons and it really felt special. We will definitely be choosing this hotel for our next trip. Thanks again.
I wasn't expecting the service I received, and it was really exceptional.
Nothing was too much trouble. The room was very comfortable and the best is one of the best hotel beds i've slept on. I had a great night sleep. The hotel itself was very attractive inside and every attempt has been made to ensure the history of the building was maintained and emphasised so it was very elegant. The staff were very courteous and efficient. I'll return to this hotel.
The Palace Hotel
Would definitely recommend!!
Was a delightful stay with friendly staff who were welcoming and always on hand to help.
Would definitely stay here again.
Excellent place to stay.
I love this hotel, particularly the rooms.
I was very pleased with everything at the hotel All the staff was very friendly and helpful and couldn't do enough for you.
The room we booked was upgraded so we was very happy We would definitely stop here again. Thank you
Great Customer service
Came back to my room one evening staff had seen a retirement card and left their own, plus some small cakes and vouchers for a glas of wine.
Homemade cookies on reception and we were offered a bottle of water for our journey. Fresh milk in the fridge. Altogether excellent friendly service. Some rooms are noisier than others as it is close to the centre so ask for an inward facing room if that is an issue for you.
Despite the amount of building work taking place, disruption was kept to a minimum.
Staff were friendly and helpful and the room was clean and spacious. Enjoyable 2 night city break stay in an ideal central location.
Comfortable and pleasant
I think the price is over, as in the morning we went down for breakfast and some food was not very warm and the sausages were like rubber, as food has to be a certain temperature for it to be eaten.