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89% would recommend it to a friend
Very enjoyable stay
The standard and cost of the room was exceptional for a London hotel,our only critism being that the bathroom was a little small and access was restricted, due to the door opening inwards,but other than that it was faultless.
Ideally located hotel
The Norfolk Towers is a very conveniently located hotel, close to Paddington rail and underground links.
The hotel itself is very clean and presentable, the staff pleasant and professional, creating a friendly and welcoming atmosphere. At the time of our visit the hotel rooms were going through a major renovation and upgrade programme, though this did not present any problems or noise. The continental breakfast was very good, well presented and more than adequate. A full english breakfast option was available at a nominal additional cost. The hotel had a bar facility though we didn't use this. We booked a double bed room and this again, was very clean, well decorated and modern, enjoying air con and the towels were changed and bed made up every day. The room itself was however, we felt was small for a double, the bed probably more of a 3 quarter size and storage space was somewhat limited for two of us with two cases, for a 4 night stay. That said, we slept extremely well, the shower facility was very good and all in all the room size did not detract from a very enjoyable mini break in London which was complimented by the hotel which was very reasonably priced. Thank you, we would certainly consider Norfolk Towers again.
Highly recommended for short break to London
This hotel was really good find and a perfect location for those who don't mind a little tube hopping to see all the sights of London.
I went for a two night stay with my mum and we couldn't fault the room lovely, bright and clean. The staff were very pleasant and even though they had a little lift trouble as we arrived they were on the case to get it sorted for us straight away....after a 6hr bus journey we did not want to walk up four floors with our bags. The only downside I would say is the breakfast - as continental breakfast goes we thought the choice was very limited and would much rather had the hot breakfast option however the hotel offered this as a £4 per person daily add on. I would not hesitate in booking this hotel again - perfect for mini London breaks!!
The room was very clean , the bus stop feet from the front door.
the staff was very nice and helpful . i would stay again. I liked the location. Paddington Station about 2 blocks from the hotel .You can buy a oyster card for the buses and go around London . Very happy with my stay .
good value and convenience
Good quality room for the money.
Nice and modern bathroom. A little small and getting into the bath/shower not easy. Great big bed..very comfy
Breakfast good. Staff friendly. Location good. Would go again