71% would recommend it to a friend
Grey St Hotel
Good hotel right in the centre of Newcastle.
Reception staff excellent.
After reading previous comments I was a bit dubious.
But it was clean, food was nice, beds were soft, everyone was friendly. Really can't complain we would stay again
Great location, excellent sound proofing from the street - given its great location.
Huge double room - showing signs of tiredness but stylish enough and great value. Best of all are the staff - no fuss, no formalities, no over-trained brand nonsense, just helpful and accommodating.
Lovely stay! could of been better! but still would recommend!
I stayed her with my partner and we did have a lovely stay the only thing is when we got there it would of been nice to be told about the bar they had or the living room or about breakfast but nothing was mentioned, the information was in the book they had put in the room but would of nice if they had of greeted us with the information.
When we came into the room it was small but all you needed the bed was massive. 6ft bed. Had an excellent night sleep. The next day we came down and asked where we could get a drink of juice and you had to buy a breakfast to get some juice which I thought was stupid as your paying the money to stay there they could at least let you buy a bottle of water but never mind we went for some breakfast that cost 10 pound but it was worth it, you get a continental choice of cereals and fruit and yoghurt and you can help your self to the fruit juices and after you have that you get a choice of a hot breakfast I got eggs benedict it was lovely. Then as we were leaving there was another person in reception and there friend was lounging around the reception with there legs hanging over the settee and as we walked passed he done this massive loud burp. It was disgusting. Not nice when you have just.finished your breakfast. That annoyed me but other than that it was a lovely stay. We would stay again.
Very comfortable Stay!!
Very friendly & helpful staff upon check in.
Rooms were clean and very well equipt. The beds were so comfortable I found it very difficult to get out in time for checking out. All in all, good value for money considering the standard & cost of some of the other hotels in the area. Central location and I would certainly come back and stay again.
We stayed January 2015, the room was lovely and warm, comfortable and clean, had an excellent view of Grey Street.
Nice friendly staff. Ideal location for the bars, restaurants and shopping. Will def. be staying here again. It was ideal.
Tired and a bit grubby
Mostly ok for a work stay over but very tired property and my room bore no resemblance to any of the photos Incredibly noisy heating / cooling.
Reasonable and comfy
Perfect position in city centre.
Bed very comfy and great facilities. Staff very friendly.
Comfortable quiet room in city Centre
Stayed two nights midweek.
Price was cheaper than I expected from previous stay.
Double room was larger than in a chain hotel. Stylish and comfortable. Bed was very comfy. Lovely squash pillows and cushions. Lighting could be improved. None near mirror.
Double glazing effective against traffic noise - heard nothing even in rush hour. Room was not too hot.
Breakfast served in room. Arrived at requested time- really tasty and well cooked
Convenient location to eat out in evening
Friendly staff at desk.
Grey Street Hotel
We only stayed the one night but our room was very clean and comfortable and the central location suited us perfectly.
Staff extremely pleasant - particularly restaurant staff at breakfast. Only minor criticism was that the room was very hot and we didn't seem able to turn the heating down. Minor detail though.