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82% would recommend it to a friend
I have stayed here before but has undergone a facelift and is looking modern and contemporary, although there is more to do upstairs the rooms are generous and well presented, a very enjoyable stay with great food, friendly staff and modern menus.
Was made to feel very welcome from the minute we got in the hotel
The Croft Hotel
Good Hotel and Location
Quality hotel at reasonable price.
Good location and I was given a large room with a decent size bathroom. Good wifi. Dinner was a disappointment, however, breakfast was very good.
Great location and very friendly but a little tired
The hotel is beautifully positioned and I wish I had been there when the weather was better, and the staff were friendly and attentive, if understaffed at breakfast which was good but slow, but the room was tired and needed to have some money spent on it.
However overall I enjoyed my experience.
Room was very clean even though it was at the front of the hotel it was very quiet
Good Value Stop Over
Second time I've stayed at the Croft while on business in the area.
It's great priced accomodation and the food is really nice while staff are pleasent and helpful. There are a few problems though. Bed was terrible, hard mattress and I've never experienced such a loud bed. Every slight movement was met with creaks and squeaks from the frame and I mean loud and really annoying. While sitting at the bar there were continual complaints to staff about, no hot water, no heating, shower not working. Phone and WiFi signals terrible, so don't plan on doing any work if you need them. Overall just a few things need attention in the rooms to make this a good stop over.
My stay was spoilt by a very noisy central heating system that kicked into action at 1am and continued until 5am.
I actually thought that the nearby river was flowing through my room. When my alarm went off at 6.30am I discovered that there was no heating in the room. Added to that, the water in the shower was scolding hot and no amount of turning taps on and off gave any cold water. The window had cobwebs on it from about the year 2000 and the bedside lamp was thick with dust. A real shame, as a beautiful building and setting but in need of serious TLC in room 20.
Thank you for a good experience.
Although this was a business trip, the hotel has a relaxing atmosphere but remains professional. The staff were friendly, courteous and willing to help if we needed anything.