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Reviews - Sleeperz Hotel Newcastle

3Visit England Assessed Metro Hotel Ratings explained
15 Westgate Road , Newcastle Upon Tyne, NE1 1SE

Simply the Guest Awards Winner


Based on 100% genuine guest reviews in our 2012 awards.

Sleeperz Hotel Newcastle is a modern, stylish hotel located in the heart of the city centre next to Newcastle Central Station. Great value room rates include free Wi-Fi and national UK calls. Beautifully designed air conditioned rooms with floor to ceiling windows ,tactile soft furnishings, chic Karndean floors and a refreshing wet room with power shower, heated floor and anti steam mirrors. Sleeperz Hotel Newcastle places you at the centre of the city's multiple attractions. Sleeperz Hotel Newcastle will appeal to both leisure and business travellers. The restaurant/breakfast area offers a great breakfast and an all day menu; the lounge bar serves drinks 24hrs a day .

Groups:
Groups range from 6 to 16 people.
The total balance must be paid a month prior to arrival.
Each guest will be required to pay a GBP20 cash bond upon arrival at the
hotel.
Sleeperz must receive a full rooming list prior to arrival and each group member must agree with and sign a copy of the hotel's Term and Conditions.
The group shall be liable to pay the following charges if the reservation is cancelled before group's arrival at the hotel:
More than 28 days - no cancellation charge due
14-28 days - 90% of rate for accommodation and services reserved Less than 14 days - 100% of rate for accommodation and services reserved.

Picture of Sleeperz Hotel Newcastle, Newcastle Upon Tyne at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since September 2012 Customer recommendation
Guest Reviews Based on 200 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
92% recommended this accommodation to a friend 91% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Ideal location within easy reach of Newcastle Central Station, shops and the nightlife in Newcastle.
Received excellent service from all staff at all times.

Reviewed by
G Benson

From UK
Who stayed in January 2014

Group of women

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  • Family friendly

Overnight
Perfect location on top of rest of major plus points

Reviewed by
rob bryan

From Southampton, UK
Who stayed in January 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Excellent hotel,very modern with all the expected and required amenities at our disposal. check in was pretty quick and everything was explained to us.Including room service and having to ring the bell after 11pm for entry. Very good value for money and excellent quality of food for breakfast. With a wide selection of choices for continental. Would of liked option of fried bread,fried eggs,mushrooms and hash browns for breakfast though.Only disappointment with room was shower temperature being very temperamental going hot then cold and taking an while to warm up!!! Massive disappointment was parking. Was lead to believe hotel had own car park.However had to leave in train station at cost of £15 (for night) should of had to pay £30!! Research cheaper car parks or don't drive if staying here!!

Reviewed by
James titchen

From Barrow upon Humber, UK
Who stayed in January 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Sat night stay at sleeperz
This hotel is fine for 1 night. Our room was very basic with not enough space for clothing. We only had a few hangers with no wardrobe. For the Saturday night price the room was not as good as a Premier Inn for example. The price dropped to half on the Sunday which would be better value for money. Breakfast was really good though.

Reviewed by
David P

From Bishop Auckland, UK
Who stayed in January 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Funky
Funky/Cool hotel, staff were very nice, room was lovely, only thing was the room was always freezing but ad book again!

Reviewed by
Michelle M

From UK
Who stayed in January 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Good value, comfortable central location
Mostly upside: Great location, good price, friendly welcome, comfortable room with modern furnishings.
One problem - noise travels between rooms...

Reviewed by
E Harvey

From Mitcham, UK
Who stayed in January 2014

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

The room was quite nice but the air con was very loud and there's no way to turn it off. Kept both me and my partner awake pretty much all night. Staff were great nd in a really good location in the city centre but as it's city centre parking was a nightmare

Reviewed by
f begum

From Newcastle upon Tyne, UK
Who stayed in January 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Ok, but didn't clean room after asked specifically (for it to be cleaned.... And told it would)
See title. Nice hotel, great location - cracking for city.

Reviewed by
Gareth P

From London, UK
Who stayed in December 2013

  • Customer service
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  • Value for money
  • Quality of food
  • Family friendly

The blonde middle aged staff member on reception was absolutely brilliant and made my staff wonderful as a young alone female, she was very comforting and went above and beyond. Also Liam was lovely. Thank you

Reviewed by
B Miller

From UK
Who stayed in December 2013

Travelling alone

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  • Quality of food
  • Family friendly

NYE stay
Very professional staff, welcoming and friendly.
Bathroom door almost transparent, consider new door style!

Reviewed by
H Whitworth

From Grantham, UK
Who stayed in December 2013

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