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Reviews - Sleeperz Hotel Newcastle


15 Westgate Road, Newcastle Upon Tyne, NE1 1SE

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (95)

89% would recommend it to a friend


Customer service


Food quality

Room quality



  • August 2015

Highly recommend

Loved this hotel.

I was only there for one night with a friend but it offered excellent value for money. Room is quite small but fine for one or two nights. Modern, clean and with everything we needed. Staff were friendly, efficient and professional. Loved the look as we entered, bright and welcoming, lovely seating area and the small café/restaurant looked good. I would definitely stay there again and my friend is already planning a trip with her husband. We're both keen to try the Edinburgh and possibly Cardiff versions.

  • William M

  • August 2015


Clean, comfortable, very friendly and very central.

  • A Thomson

  • August 2015

city break

  • John Paul Hardy

  • August 2015

Excellent VFM

Couldn't fault the place, excellent accommodation for the price.

  • Helen F

  • July 2015

Very little noise

We had a room at the back, over looking the train station, so would expect some noise but it wasn't an issue

  • karen l

  • June 2015

Food could be better

Good hotel and good value just let down by the food.

My steak (no weight given) was so thin it would be virtually impossible to cook it medium rare as I requested, and the mushroom was warm but raw. I would stay here again for business but the two meals I have now had here were a bit disappointing.

  • T T

  • June 2015

Poor service

  • Paul L

  • June 2015

Nice Hotel

Me and my family enjoyed our stay in this modern hotel.

Would probably say it would be better for a group of friends or couples but a good stay none the less.

  • Caron H

  • June 2015

pleasantly surprised!

We were pleasantly surprised by how light, airy, practical and clean the hotel was.

The staff were discreet but friendly and helpful and overall we enjoyed our stay. We would definitely stay at this hotel again.

  • l craig

  • May 2015


Really bad experience.

View was appaulling looking out to dead birds on a balcony

Room service was poor, waited a lengthy time and then to recieve cold food.