Reviews - Hotel Indigo NEWCASTLE


2/8 Fenkle Street, Newcastle upon Tyne, NE1 5XU

Price From 405.82 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (50)

96% would recommend it to a friend


Customer service


Food quality

Room quality


  • J Robson

  • February 2014

Great Hotel

Friendly professional welcome at reception.

Food excellent. Room clean and comfortable. Downside for me personally was there wasn't a bath.

  • Robert M

  • January 2014

lovley hotel, lovley breakfast

everything was exceptional especially the reception when you arrived it was nice to see a smiling face.

the only thing that was very disappointing was that we thought we were getting a super king executive room (that's why we booked for that hotel as it was more expensive than some other options, but we were celebrating our engagement) but we got a king executive room which was still very comfortable and better than your average but took the awe out of the surprise when it wasn't as 'wow' as what I thought I had booked for us. when I spoke to the lady in reception she said that you have to request it in the special requirements box when booking as there is a limited amount but obviously there was no way to be aware of that without asking. other than that it was a lovley stay and they were very helpful.

  • PHIL H

  • January 2014

Birthday present

Although we live within 10 miles of Newcastle, we had tickets for the Sage and decided to make a night of it.

by staying over. Second time we've used the hotel, exellent valuem for money, quite luxurious. Phiul H

  • L Fountain

  • January 2014

Excellent short break

Excellent accommodation & overall experience.

Very enjoyable overnight stay. Found staff very helpful & friendly. Breakfast was great, plenty of choice. Pity it costs £12 to park the car overnight at the hotel.

  • R Weeks

  • January 2014

Nice hotel, but no WOW factor in the restauarnt!

Booked this hotel for my birthday and have wanted to sample the MPW restaurant in the hotel.

The hotel is well located and the welcome was very friendly and efficient. The hotel is very modern & clean, but the only issue was that the room was freezing cold. we turned the air-con to 29, but it didn't make much difference. This wouldn't stop us going again. We were disappointed with the food in the restaurant, having looked forward to sampling the food for a while now. There was no WOW factor at all, I guess we were just expecting a lot more!

  • Glynis W

  • January 2014

Highly recommended

We were really impressed with Hotel Indigo in Newcastle.

From start to finish, the service was excellent. Everywhere was bright and clean. The building/rooms was modern but very characterful, with great facilities - really well thought through. We will be back.

  • G Nagy

  • January 2014

Overal hotel

Excellent stay in a quirky spacious room.

Very pleasant sleep in a huge and comfy bed. Bathroom as always was very good. Only negative thing was the dust at the top of the wardrobe but only a minor complaint. Stopped at Manchester and Birmingham hotels and newcastle more than competes if not exceeds in terms of front of house. Receptionist was very helpful, warm and welcoming. Also we had a meal in the restaurant which a little pricey but far exceeded expectations and was worth the money.

  • S Frew

  • January 2014

Great stay

Lovely hotel in a very convenient location for the city centre, Staff were friendly and helpfull.

Good bar service ...we didn't eat in the restaurant but apparently it has won awards, the staff seemed very proud of this. Car parking on site limited and a very tight squeeze ..would recommend they widen the spaces as large cars were parked over the lines making it almost impossible to use the adjacent space,

  • S Fisher

  • January 2014


A few hiccups - one room like a fridge and no portable heater available which required a room change at midnight; air conditioning in the restaurants being noisy sounding like an engine overhead; bar prices very (ie too) pricey, which felt like a deterrant; no reduced fee for car parking even though it was the one to be used for the hotel; mini fridge could have held fresh milk rather than inedible plastic cartons; restaurant overlit and thought the self-promoting images of Marco PW were indulgent - small details but at this level of hotel, the details make the difference.

Otherwise it is a swanky place well located right in the middle of town. No views.

  • Kenny M

  • January 2014

Wow-factor hotel !

Hotel Indigo took my breath away...

literally. Superb, stylish rooms, and flawless service by all members of staff. I'm from the UK and frequently travel worldwide. Don't even hesitate for a second - book a stay at Hotel Indigo at least once to experience it yourself. :)