No Booking Fee, Secure Online booking, Price Promise
What's this?

Found the same room at a different price? Tell us, and we'll offer to match it.

Find out more

Reviews - Sandman Signature Hotel Newcastle

4Visit England Assessed Hotel Ratings explained
Gallowgate , Newcastle upon Tyne, NE1 4SD

Simply the Guest Awards Winner

Categories: Luxury & Customer Service 2013
Based on 100% genuine guest reviews.

The Sandman Signature Hotel Newcastle sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, Metro Radio Arena, China Town, city center shopping district, Newcastle University, etc. (all this within 5 minutes walking radius)
In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city. This allows us to appeal to a large audience of transient, corporate and leisure travelers.
Our location is suitable for customers travelling by train as the Newcastle Central Station is just 10 minutes walking distance; for those travelling by car, the motorway (A1) is 5 minutes drive from the hotel.
Our hotel amenities include: complimentary high speed internet access, complimentary coffee and tea in the guest rooms and in the lobby. Shark Club Gastro Bar is open daily from 6 am to midnight and we have 24hrs room service available as well. Fully equipped roof top fitness suite.
We offer a variety of different rooms with microwave and fridge as well as studios and suites with full kitchen amenities and some with a private balcony. Important, please note – for all Advance Purchase rates, the Credit Card used for the purchase MUST be presented at check in.
Picture of Sandman Signature Hotel Newcastle, Newcastle upon Tyne at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 214 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
87% recommended this accommodation to a friend 87% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Sandman
Lovely room nice, clean and tidy. Appliances in the room giving you the option of having food in the room. The staff are really welcoming and polite. My favorite part of the stay in the hotel was the view from my window of my home teams ground (Newcastle United). I didn't eat in the hotel but right out side I went to a place called the lock and keys and the food was amazing

Reviewed by
Gareth M

From UK
Who stayed in November 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

A modern luxury hotel but access may be an issue for some.
A modern contemporary hotel mixing overnight comfort with opulent surroundings. The room was excellent for 1 or 2 persons, particularly the wetroom / double shower. The customer service was friendly and welcoming, my only negative was the Bar/eating area on the ground was noisy with music/TV screens everywhere when I wanted a quiet drink before bedtime. I also noticed at breakfast time there was only high stools/benches or squashy sofas to sit on. Where does a wheelchair user or elderly person sit?? no proper chairs? Did they do an Access Audit here under DDA legislation??

Reviewed by
Julia K

From UK
Who stayed in November 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great value for money
Hotel was easy enough to find from the train station, very clean and modern inside. Staff very friendly, and the hotel is right next to Chinatown so there's a good selection of restaurants nearby.

Reviewed by
j eaton

From Banbury, UK
Who stayed in November 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great hotel - fantastic staff
First time ive stayed here and from check in to check out the service was some of the best ive come across - im sorry I dont know the name of the lady who checked me in but you should clone her, ive travelled all over the world but I have to say she had an amazing balance between poite and respectful and welcoming and warm - first class!

Reviewed by
Greg W

From UK
Who stayed in October 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

1st Class
1st class! Shame i only had one nite !

Reviewed by
anthony pincombe

From Torquay, UK
Who stayed in October 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

was nice vacation

Reviewed by
Anu Jäger

From Tallinn, Estonia
Who stayed in September 2014

Family

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Lovely stay!
Friendly staff, very clean, no complaints at all. We would definitely stay again!

Reviewed by
Chelsea W

From UK
Who stayed in September 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

GNR weekend
Came here for the Great North Run, Hotel put on some lovely little touches the day of the race,Only downside was traffic noise throughout the night.

Reviewed by
Derek G

From Corby, UK
Who stayed in September 2014

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Value for money difficult to assess as weekend of Great North Run and all rooms in Newcastle greatly inflated prices.
We found the hotel really noisy as en route to hospital and sirens heard frequently.
Usually stay on The Quay but prices prohibitive that weekend.

Reviewed by
Lorraine P

From Witney, UK
Who stayed in September 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Stains on the carpet, net curtains and bead on the windowsill kept falling off.

Reviewed by
m robinson

From Stockton on Tees, UK
Who stayed in September 2014

Couple

View Older Reviews

Reviews can only be left by customers of LateRooms who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting.

All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

Prev 1 2 3 4 5 6 7 8 9 10 Next