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87% would recommend it to a friend
one night stay
Me and partner used to stay here quite regularly when we 1st got together, was disappointed when we 1st entered our room as when we stayed previous times we stayed in four poster room and bridal suite, but we made do with what we had and it was a nice stay even though it was just classic double, next time we go we will stay in four poster or bridal.
For our eveing meal we went out to eat as the restaurant has changed, it used to be a Italian restaurant but now I think it's just run by the hotel as there is not much choice.
Room was nice and warm, breakfast poor
Staff need to smile at breakfast time.
Eden Arms Stay
After staying a week ago, the breakfast was small, the hotel was nice and warm through out the hotel.
Breakfast team need to smile.
Excellent for the money, breakfast good but small portions, No tea /coffee in rooms.
Carlsberg well over priced at £3.70p compared to around £2.00 in West Midlands
Above where minor irritations as generally everything was good
Good quality affordable accommodation
Good place to stay overnight.
Visiting a friend nearby so didn't spend a lot of time at the hotel. The staff are welcoming and friendly. Room very clean and had everything we needed. Lots of character and very spacious. Service at breakfast was excellent. Plenty to eat, good choice for the cooked breakfast and extra toast and coffee too. Didn't take advantage of the swimming pool but it looked lovely and inviting. Would definitely stay again. Good value for money.
When I arrived at the Eden Arms they had no record of my booking.
the spa area was very dirty and unhygienic. the steam room seemed to be powered by a boiling kettle. the stairs that ran over the pool were rusty, a lot of which had found itself in the pool. I did not see one staff member smile and the changing rooms resembled those of a Sunday league football team!
Eden Arms Hotel
Required an overnight stay close to the site I was working at.
First class all the way. Would recommended this hotel.
A relaxing hotel,quite old fashioned (which I like).Rooms are very large & the staff are lovely.They couldn't do enough for you at reception My only downside would be the small breakfasts & limited choice of an evening.If you came down to dinner halfway through the allocated 1 hour slot!half of the options were not available.
Needs mode updating
Lovely helpful friendly staff work here but the hotel needs updating,great pool,sauna but steam room out of action with no sign to say why the shower on the way out of the sauna didn't work fully.
once we made our way up to our room we found it very old fashioned eg the old fashioned tv which buzzed more than a busy beehive. the decor was outdated. the shower head was broken but on the plus side the room was clean and the bed comfy. just watch for the squeaky floor boards if you're having a naughty weekend away wink wink ha.
A Dank Place
From the outside, the hotel looks promising enough.
Quite a bit of available parking within the ground of the hotel is a positive. The service at the front desk was good enough. The person issuing the room key and stay details was pleasant and knowledgeable about the facilities. I had booked for three nights at the Eden Hotel. However the biggest let downs were:
1) The room. A tiny, dank, hole of a room. Creaking floorboards, damp in the corner, and a one inch gap below the door, made for an uncomfortable nights stay. It was clean enough, but the room (and hotel) had a very tired and shabby feeling to it. 2) The food. I had an evening meal in the 'restaurant' downstairs. This was the most uninspiring trial of food I have ever eaten. Due to it being late on the first night I had to stay the first night. I slept on what can best be described as a hardened fish finger of a bed. I promptly attended the front desk and cancelled my last two nights staying there.