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70% would recommend it to a friend
Could be so much better
Recent two night stay was pleasant, but could have been so much better.
Firstly the complimentary stuff in the room on arrival was clearly for one person, that is the one "fun size" bottle of wine one packet of crisps and one muesli bar !. All a bit weird. Secondly we had an Executive double room of decent size with a really nice and well appointed bathroom which was all let down by the awful threadbare carpet which was almost worn right through in a couple of places and had a line of thick dust all the way round and under the bed, not great. It gave what should be a nice room the feeling of being a bit grubby which was a shame. Finally and most disappointingly, breakfast. Breakfast is advertised during the week until 09:30, having a leisurely couple of days away with my wife we decided on a bit of a lay in on the Friday morning, not coming down to breakfast until 09:10. Clearly that didn't quite fit in with the plans of the staff serving breakfast who were busily engaged in clearing everything away when we arrived. We were grudgingly shown to a table after a full 5 minutes of being ignored and were then ignored again and had to ask if tea and coffee were available. Once the drinks had arrived, another lady grudgingly took our order of two full English breakfasts without a please or thank you. Only one lady appeared to care at all as she went out of her way to be curtious and kind as she did again the following morning when the staff in general were far more polite. Whilst I know it must be difficult to be happy and cheerful all the time with the customers, surely the last breakfast served should not differ in standard or quality from the first however fed up with doing it you are. Courtesy costs nothing and helps enhance the whole experience for the customer who after all pay the wages!
We have used this hotel before and will do again ,as we have family who live close by,
We cannot fault the hotel ,apart from the rooms being so very dark and gloomy ,not enough lighting .
one night stay
It was a nice new hotel but a bit cold in all the rooms including the bedroom and the temp control made no difference.
Very very nice ,would recommend.
Good communal area, room scruffy
The staff were lovely another reception, bar area was very boutique hotel and with the fire had a realvatmosphete and sense of class.
Dirty mirror in desk chipped veneer and bedding felt cheap and over washed. There was little feel of luxury or anything special. The glasses in the bathroom were not very clean and no tissues or toiletries as you normally get in a boutique room. Overall a bit tatty and not worth the room rate for what you got.
Uncomfortable and overpriced
Supposed to be a Valentine's treat.
The room was modern and looked ok but hair in the bed and leaking shower . The bed was the most uncomfortable bed known to mankind . My husband spent most of the night in the chair . Breakfast was diabolical , cold and congealed . If we'd not been meeting others in the morning we would have gone home in the early hours.
Super hotel, very stylish and we'll designed.
Didn't expect the quality of hotel in Nottingham.
Last minute stay
Lighting is bedrooms could be improved; the rooms appear very dark which makes selecting clothes from the secret wardrobe quite difficult.
Service at breakfast was very poor though the quality of the food when it eventually came was good. I have stayed here a number of times and each time there has been something wrong with breakfast, missing juice, buffet not topped up etc.
Perfect place to stay!
I found my stay at Dakota welcoming and was easily guided to my room.
The room was spacious and clean but expected a little more to say my room was executive. I then realised the next day that I was quite far out from the town and other attractions which me and my boyfriend needed. On the all this hotel was perfect and provided us with a quiet relaxing place to stay during the start of the new year.
The room was superb and upgrading to the executive was well worth the extra money.
The room service was fast efficent and the food was still really hot which makes a great change. The room layout out was very modern and all the amenities were there. The only down side was the shower wouldnt turn off, however the front desk sent someone up and it was fixed in no time. Even after that I would definately stay at this hotel again. The bar was clean and modern and the open fire made for a really relaxing place to sit and talk.