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Reviews - Jurys Inn Newcastle Gateshead Quays


South Shore Road, Newcastle Gateshead, NE8 3AE

Price From 161.28 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (93)

90% would recommend it to a friend


Customer service


Food quality

Room quality


  • G Copson

  • July 2014

nice hotel overlooking the river , all staff were very polite and accomodating and the food was okay the only thing i didn't like was having to find your own seat at breakfast otherwise every thing was great.

  • steve t

  • July 2014

Good location, and excellent ambience

Great alround but the barman on Satyrday afternoon seemed totally lost and left two customers to serve us, no idea why!

  • D Knox

  • June 2014

Very very dissatisfied customer

Booked the room online at 11.30pm on the 26/6, incorrectly choosing the same day to stay & not realising until email conf the next morning so clearly a mistake as I only had half hour to check in on that date .

Chose jury's as knew would be nice using then a lot before especially work , when tried to chance next morning after realising mistake I was told no refund . Not happy as a genuine error & I won't be using jury's again & will be advising work & as many people i can not to either after this very poor experience