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91% would recommend it to a friend
Staff were very helpful.
We were early but no problems were encountered. the staff were so helpful advising us to where to go to, restaurants and menus, taxis. I will certainly be re-visiting this hotel in the future and would have no reservations about recommending it to friends and family
great central location for shopping and eating.
quiet, even though in the city, very good for parking as car park is so handy being 2 mins walk to hotel.
comfortable and clean.
no hot water to shower or wash in the morning due to boiler breakdown was an inconvenience to say the least. breakfast at 9.30 am was warm and needed microwaving to be eatable. (try eating cold scrambled egg). Staff friendly and helpful. (stayed at Edinburgh Picardy place and breakfast experience lots better)
We enjoyed our stay, the Hotel ticked all our boxes
Check in was efficient and informative, our bedroom had everything we needed, the bar area was comfortable and relaxed in the evening and the night staff who served us were friendly.
Breakfast was more than adequate. We chose this hotel mainly because of it's close vicinity to the O2 Acadamy, it was great for the train station and the city centre shops, bars and restaurants too. We really appreciated the facility to leave our luggage after we had checked out. All in all a lovely stay.